VIP Club Ambassador - Leader Bank Pavilion
About The Position
WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no w onder we are certified as a Great Place to Work organization and one of People Magazine’s “50 C ompanies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on ! THE JOB The VIP Club Ambassadors at Leader Bank Pavilion will engage with our seasonal clients that purchase VIP Cub Access, season tickets, box seats, or premium seating for our events. VIP staff members will be located throughout all of our VIP areas and will be required to assist with questions, issues, or complaints in these areas . VIP staff will work concerts throughout our April 2026 – October 2026 season. Shifts take place in the evening on event days. This position pays $18/hour .
Requirements
- Must be at least 18 years of age
- Customer service friendly attitude, and a desire to create a great environment for our guests
- Position requires constant walking, climbing stairs, standing in one place for long periods of time in various types of weather
Nice To Haves
- Previous customer service experience is helpful, but not
- Experience in a host role is a plus!
Responsibilities
- Represent Live Nation and Leader Bank Pavilion to all venue visitors, including our business partners and artists, in a professional way
- Adapt to the varying needs of our diverse artists and audiences
- Deliver exemplary customer service to maintain customer loyalty
- Adapt to customer needs ensuring they are understood, and appropriate action is taken to meet and exceed their expectations
- Other tasks as assigned by the VIP Manager and PSS Coordinator
- Maintain working knowledge of venue guest services programs and service recovery practices.
- Responsible for maintaining a fun, friendly, and safe environment throughout the venue; uphold venue policies and escalate concerns to appropriate members of the management team in a timely manner
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
