The person filling this position is expected, under close supervision, to: (1) assist program by being a client liaison with community members in the target area, providing violence mediation services (2) assist program in attaining their goals by identifying and locating community resources for clients and by making referrals to appropriate services both within and outside CAMBA; including the following: Maintain professional relationships with clients and client confidentiality. Practice Universal Precautions/Standard Protocol & Procedures. Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information. Reach out and market the program to the community via street outreach in order to recruit clients. Attend and help facilitate social/peer support events (i.e., community events and shooting response meetings, etc). In collaboration with the case managers, work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency. Assist in the creation and maintenance of client files as well as other paperwork affiliated with program functioning (i.e., contacts with high risk individuals, shootings and other acts of violence prevented, etc) and make copies of all client documents. Attend staff/outside agency meetings as requested. May follow-up with clients and with referral organizations regarding client contact and progress with referral organization. May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability. May monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes. May conduct initial and ongoing assessments of clients and clients' families' situations and needs. May evaluate actual living conditions of clients through home visits May prepare marketing materials for the program. May prescreen clients over the telephone for eligibility and may schedule intake appointments. May assist clients in completing all CAMBA intake applications and forms. May schedule appointments for client with referral organizations. May escort clients to appointments (educational, medical, social service, etc.) May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf. May input client data and client progress information into automated database. Tasks may be modified, expanded and/or assigned over a period of time.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED