Video Teller

Kohler Credit Union • Sheboygan, WI

1d • $16

About The Position

Join Kohler Credit Union as a Video Teller! Kohler Credit Union is seeking a Full-Time Video Teller to join our team at the Corporate Center in Sheboygan, WI . Starting at $ 16 per hour , this is a great opportunity for individuals looking to begin a career in financial services-no prior financial experience required. In this role, you will build meaningful connections with members while gaining valuable experience with an organization that truly values its members, employees, and community. Why Kohler Credit Union At Kohler Credit Union, we're dedicated to supporting you both professionally and personally. You'll enjoy a competitive hourly rate of $16, along with a comprehensive benefits package that includes medical , dental , and vision coverage, a 401(k) with employer contributions, generous paid time off , and tuition reimbursement . But it's more than just benefits-you'll be part of a collaborative, purpose-driven team that values supporting one another, celebrating successes, and making a lasting, meaningful impact for our members and the communities we serve. A Day in the Life as a Video Teller: You'll connect with members through virtual channels, including video, chat, phone, email, and secure messaging delivering friendly and personalized service while assisting with account questions and resolving issues. Throughout the day, you'll process transactions such as deposits, withdrawals, transfers, loan payments, and check cashing with a strong focus on accuracy and compliance. You'll identify opportunities to recommend relevant products and services, maintain detailed records of interactions, and partner with internal teams to resolve more complex concerns. You'll also stay up to date through ongoing training and consistently work toward meeting or exceeding goals related to accuracy and member satisfaction.

Requirements

• High school diploma or equivalent (GED)
• Comfortable with numbers and using basic computer systems
• Strong attention to detail and a commitment to reliability
• Applicants must be authorized to work in the U.S. without current or future sponsorship.

Nice To Haves

• Prior customer service experience is helpful but not required
• A friendly, team-focused attitude with a desire to learn

Responsibilities

• Connect with members through virtual channels, including video, chat, phone, email, and secure messaging delivering friendly and personalized service while assisting with account questions and resolving issues.
• Process transactions such as deposits, withdrawals, transfers, loan payments, and check cashing with a strong focus on accuracy and compliance.
• Identify opportunities to recommend relevant products and services.
• Maintain detailed records of interactions.
• Partner with internal teams to resolve more complex concerns.
• Stay up to date through ongoing training and consistently work toward meeting or exceeding goals related to accuracy and member satisfaction.

Benefits

• medical
• dental
• vision coverage
• 401(k) with employer contributions
• generous paid time off
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees