Video Review Analyst

Tidal Wave Management • Thomaston, GA

8d • $13 • Onsite

About The Position

Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees! Starting Pay: 13.00/hr In Office Position Availability to work Full Time w/ Saturday Rotation Job Summary : This role is responsible for monitoring and evaluating video footage of employee activities to ensure adherence to company policies, procedures, and safety standards. This position plays a key role in upholding operational excellence, identifying performance trends, and supporting ongoing improvement across the organization.

Requirements

• High school diploma or equivalent required.
• Good understanding of safety practices, customer service standards, and operational workflows in the car wash industry (or willing to learn).
• Strong attention to detail and ability to remain focused for extended periods of time.
• Excellent observational skills with the ability to identify safety and procedural issues from video footage.
• Ability to work independently while maintaining high standards of accuracy and consistency.

Responsibilities

• Review and evaluate video footage of employee tasks and workplace activities.
• Evaluate employee performance against established criteria, including safety practices, operational procedures, and behavioral expectations.
• Ensure all reviews are conducted objectively, consistently, and in alignment with internal standards.
• Maintain confidentiality, outside of this department, and professionalism while reviewing sensitive footage and employee behavior.
• Complete and submit evaluations within established deadlines.
• Participate in calibration meetings and regular check-ins to ensure consistency in scoring and evaluations.

Benefits

• PTO is based on the company’s PTO policy.
• Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
• Eligibility for 401(K), subject to plan terms.
• Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
• Company-paid holidays.
• Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees