Victim Services Specialist II

City of Chattanooga•Chattanooga, TN

4h•$26 - $29•Onsite

About The Position

Incumbents in this classification support the leadership and daily operations of the Victim Services Unit while also providing key direct services to victims and survivors of crime, which includes but is not limited to initial outreach, follow up, safety planning, notification of rights, crisis intervention, referrals to community resources, court accompaniment and criminal justice advocacy.

Requirements

Master’s degree from an accredited school in the field of social work, psychology, sociology or related field is required.
Three (3) to five (5) years of relevant experience in providing case management, community resources, advocacy, and conflict resolution.
This is a safety-sensitive position requiring pre-employment background check, polygraph, drug screening, and fingerprinting.
LPC, LMSW or LCSW eligible
A valid Driver's License.

Responsibilities

Remains current and knowledgeable of victim’s rights, victim-centered practices and trauma-informed approaches to working with victims and survivors of crime.
Maintain a small caseload providing key direct services to victims, witnesses, and survivors of crime, which includes but is not limited to; follow-up, safety planning, notification of victims rights, notification and assistance with Criminal Injuries
Compensation, court accompaniment, crisis intervention, referrals to community resources and criminal justice advocacy.
Assists in day-to-day unit operations, acting as the program lead in the Director’s absence.
Collect, analyze, and report program data; assist with grant compliance, budget monitoring, and documentation.
Provides supervision to Bachelor’s and Master’s level interns, which includes daily task supervision as well as supervision sessions that are compliant with the student’s program of study. Additionally responsible for acting as a liaison between the student’s academic advisor and the Department.
Provides community outreach and education to community groups, civic organizations and the general public concerning victims' rights, supportive resources and the criminal justice process.
Builds and maintains effective working partnerships with law enforcement personnel.
Attends departmental meetings, briefings and training as assigned.
Adheres to all documentation and charting requirements as dictated by the Unit’s Standard Operating Procedures.
Participate in 24/7 on-call rotation for crisis response, major incidents, and critical events.
Performs other duties as assigned.