Victim Service Specialist

Virginia Information Technologies Agency

1d•Onsite

About The Position

This is a grant funded position with funding decreasing to 50% in 2029. The Virginia State Police (VSP) is seeking to hire a Victim Service Specialist in our Special Investigations and Programs (SIPD) Division at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to: • Providing information, assistance, and support to victims through the prosecution of a criminal case and facilitating their participation in the criminal justice process. • Assisting with victims’ understanding and knowledge of the criminal justice system or probation and parole processes and guidelines. • Helping victims assert and enforce their crime victim rights and facilitating the preparation of restitution claims. • Working in collaboration with prosecutors, other government agencies, and community partners to meet the needs of the victims and their families. About the Agency: We’re more than a law enforcement agency — we’re a team of problem-solvers, innovators, and public servants shaping Virginia’s future. At VSP, your skills make an impact that reaches every community across the Commonwealth. If you’re ready for meaningful work, real growth, and a supportive culture that feels like family, your next career starts here.

Requirements

Of victim advocacy.
Of the criminal justice system.
Of the roles of the participants and victim rights under Virginia law.
Of the effect of trauma, crisis intervention and appropriate response and counseling techniques.
Of the dynamics of domestic and/or sexual violence.
Of the unique nature of victimization associated with the crime of human trafficking.
Of criminal justice record systems.
Of appropriate community resources available for crime victims.
In assessing victim’s immediate needs.
In assisting victims in crisis, either in person or over the phone, using crisis intervention techniques while maintaining composure and professionalism.
In effectively summarizing information for victims in person and in written form.
In establishing and maintaining effective working relationships with crime victims, social service organizations, law enforcement, Commonwealth's Attorney staff, probation and parole staff, locality staff, and other community groups.
In operating a computer, office software and other office equipment.
In maintaining a high degree of professionalism and confidentiality.
To intervene with individuals in stressful situations and assess individual needs.
To empathize and establish rapport with victims, communicate court procedures, and provide emotional support.
To establish and maintain effective working relationships with Commonwealth's Attorneys and/or probation and parole officers.
To communicate effectively both orally and in writing.
To read and understand various reports, policies and procedures, warrants, criminal histories and other work-related documents.
To maintain accurate and complete records.
To organize and conduct training sessions and workshops.
Relevant experience with direct delivery of human service, or any equivalent combination of training and experience.
Graduation from high school or equivalent.
Required to possess a valid driver's license and have an acceptable driving record.

Nice To Haves

Experience working with human trafficking victims and/or law enforcement preferred.
Knowledge of the Virginia criminal justice system preferred.
May be required to pass a post-offer psychological assessment.
May require oral and written fluency in another language.

Responsibilities

Providing information, assistance, and support to victims through the prosecution of a criminal case and facilitating their participation in the criminal justice process.
Assisting with victims’ understanding and knowledge of the criminal justice system or probation and parole processes and guidelines.
Helping victims assert and enforce their crime victim rights and facilitating the preparation of restitution claims.
Working in collaboration with prosecutors, other government agencies, and community partners to meet the needs of the victims and their families.

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