Administration - VP - Enterprise Fraud

Golden 1 Talent Acquisition Team•Sacramento, CA

21d•Onsite

About The Position

The Vice President of Enterprise Fraud is the Senior Management leader responsible for developing, directing, and continuously advancing the enterprise-wide fraud risk management program for Golden 1. This role provides strategic oversight of all fraud prevention, detection, analytics, governance, technology, and policy functions. Although this leader will not be responsible for day‑to‑day operational processing of fraud claims, they will own the overall enterprise fraud strategy, ensure program effectiveness, and partner closely with the operational fraud teams, senior leadership, and regulatory stakeholders. The VP of Enterprise Fraud is accountable for safeguarding the institution, its members/customers, and its reputation by leading a forward‑looking enterprise fraud program capable of addressing emerging threats, rapidly evolving technologies, and increasing regulatory and consumer expectations.

Requirements

Executive Presence: Demonstrates confidence and authority in high-stakes settings, commanding respect both inside and outside the company.
High Emotional Intelligence (EQ): Possesses exceptional self-awareness, empathy, and relationship management skills to build trust and inspire loyalty.
Visionary Leadership: Possesses creativity and foresight to envision future possibilities for the organization and inspire others to follow.
Talent Development: Actively and consistently mentors and develops the next generation of leaders, building a strong leadership pipeline.
Skilled Negotiator: Uses advanced negotiation and conflict resolution techniques to achieve win-win solutions with both internal and external parties.
Bachelor’s degree in Finance, Risk, Business Administration, or a related discipline required.
Minimum ten (10) years of relevant business experience in fraud risk management within financial services; experience in large, complex institutions (regional banks, credit union, national bank) strongly preferred.
Proven leadership of enterprise fraud strategy, fraud technology, analytics, or governance.
Experience implementing fraud analytics platforms, decision engines, or AI/ML‑driven models.
Deep knowledge of fraud typologies, attack vectors, authentication methods, and controls across digital and traditional banking channels.
Strong familiarity with regulatory expectations related to fraud, including FFIEC guidance, UDAAP, EFTA/Reg E, BSA/AML interfaces, and related standards.
Experience presenting to executive leadership and Boards, with ability to translate risk information into business impact.
Skill to be a change leader who fosters agility, accountability, and results through inclusive leadership.
Proven track record of leading teams and aligning culture and engagement strategies to achieve business objectives.
Understanding of strategic planning processes and the ability to contribute to and implement strategic initiatives.
Knowledge of how to manage organizational change and help teams adapt to new strategies and processes.
Strong interpersonal communications, presentation, and coaching skills with the ability to engage and influence senior leadership and employees at all levels.
Ability to clearly and effectively communicate with diverse audiences, including senior management, team members, and external stakeholders.
Ability to translate complex business goals into actionable initiatives.
Ability to make data-driven decisions and use metrics to shape culture, business, and engagement strategies.
Familiarity with technology and systems to optimize workflow efficiency.
Ability to manage credit union resources and foster bottom line accountability.
Strong knowledge of federal, state, and local employment laws, as well as Golden 1 policies and guidelines.

Nice To Haves

Master’s degree or MBA preferred.
May hold professional certifications in area of expertise. Professional certifications such as CFE, CAMS, CFCS, or similar.

Responsibilities

Collaboratively develop the enterprise fraud strategy, ensuring a unified and proactive approach across all channels and business units.
Oversee fraud risk governance, including reporting policies, risk assessments, standards, and alignment with regulatory expectations.
Collaboratively develop the enterprise fraud strategy, ensuring a unified and proactive approach across all channels and business units.
Continually enhance fraud prevention and detection capabilities, including analytics, monitoring tools, and emerging‑threat intelligence.
Evaluate and advance fraud technologies, partnering with IT, Digital, Analytics and Operations teams in the selection and deployment effective fraud controls.
Collaborate closely with fraud operations, ensuring strategic and program alignment without managing day‑to‑day claim and alert processing.
Serve as the primary senior management interface with regulators, auditors, and law enforcement on fraud-related matters.
Lead enterprise reporting and insights, communicating fraud trends, losses, program performance, and key risks to senior leadership.
Manage non‑operational program resources, including budgets and strategic initiatives.
Ongoing strategy optimization and tuning across the fraud decisioning and alerting platforms.
All other duties as assigned
Establish and implement programs that support the Credit Union’s mission, vision, Core Values, and strategic business objectives.
Build and mentor high-performing teams. Champion Golden 1’s culture by creating an environment that prioritizes collaboration, high-performance, inclusivity, innovation, service excellence, and the well-being of our employees.
Establish strong partnerships, act as a trusted advisor, and provide leadership, counsel and a strong voice to achieve Golden 1’s business strategy, operating plan, and performance goals through strategies. Foster a culture of continuous improvement, accountability, and collaboration.
Drive employee engagement and culture, and retention strategies to position Golden 1 as an employer of choice.
Develop and execute short and long-term strategies aligned with the company’s mission, vision, and growth objectives. Serve as a key liaison with internal and external stakeholders, including board members, partners, and clients.
Lead and manage departmental operations, ensuring efficiency, scalability, and performance. Monitor KPIs and implement data-driven improvements across functions.
Ensure compliance with regulatory requirements and ethical standards. Identify and mitigate strategic and operational risks.
Stay informed on trends, laws, and practices, and represent Golden 1 at industry-related events.