Vice President Tech Resiliency

Fidelity InvestmentsSmithfield, RI
Hybrid

About The Position

The role involves leading the definition and governance of enterprise-wide Technology Resiliency policies, standards, and strategic programs. This ensures alignment with fiduciary obligations, regulatory and audit expectations, and Fidelity’s risk appetite. The position provides enterprise oversight and stewardship of resiliency policy and standards governance, ensuring audit-ready control design aligned to regulatory and industry frameworks. The leader will partner with senior technology and business leaders to drive consistent adoption and sustained compliance across the firm. The Technology Resiliency and Recovery team, part of the Corporate Risk organization, is responsible for strategic oversight, development, and execution of Fidelity’s technology resiliency program, aiming to ensure critical business operations can continue through technology disruptions by identifying, managing, and mitigating technology risk.

Requirements

  • 15+ years of leadership experience across Technology Resiliency, Disaster Recovery, Technology Risk, leading large scale enterprise programs in complex environments.
  • Proven ability to design and enforce enterprise resiliency policies and standards, including RPO/RTO strategy, recovery architectures, and structured testing and validation frameworks.
  • Strong track record managing audit, regulatory engagement, and control remediation, with experience in global operational resilience expectations within highly regulated industries.
  • Executive level presence with the ability to influence senior leaders across Technology, Risk, Audit, and Business to drive aligned resiliency outcomes.
  • Ability to translate complex technical concepts into clear business and risk insights, enabling informed decision making by non technical stakeholders.
  • Broad understanding of modern technology ecosystems, including cloud and hybrid environments, CI/CD pipelines, application dependencies, and third party risk.

Responsibilities

  • Design and enhance enterprise resiliency and recovery programs, including RTO/RPO and integrated Vendor resiliency testing standards
  • Collaborate across CIO organizations and business units to embed resiliency into technology and operational practices
  • Lead governance and working groups related to resiliency risk and control oversight
  • Serve as senior point of contact for Internal Audit, External Audit, and Regulators on technology resiliency matters.
  • Coordinate audit responses, manage remediation plans, and ensure durable control design.
  • Translate audit and regulatory feedback into policy, standards, and control enhancements.
  • Lead the design and implementation of enhancements and automation for enterprise resiliency platforms (e.g., TRR Fusion or equivalent).
  • Improve transparency, control effectiveness, and operational efficiency through tooling and data integration.
  • Provide subject matter expertise on resiliency audits and compliance, including ISO, SOC 1 / SOC 2, and other regulatory or industry frameworks.
  • Monitor and respond to emerging technology resiliency risks, regulatory changes, and industry best practices, adapting standards and programs as needed
  • Participate in the incident response and recovery program for technology, business, or vendor disruptions (including on call/off hours support)
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