Vice President, Strategic Accounts

MSC Cruises • Fort Lauderdale, FL

27d

About The Position

The Vice President, Strategic Accounts is responsible for leading and growing MSC Cruises USA’s most valuable trade partnerships across National Accounts, Strategic Accounts, and Consortia. This executive-level role is accountable for delivering revenue growth, increasing brand presence, and ensuring MSC Cruises is positioned as a top-tier partner across key account portfolios. The VP will lead a high-performing team, formulate strategic business plans, and collaborate cross-functionally to drive win-win outcomes for both MSC Cruises and its partners.

Requirements

• 10+ years of leadership experience in sales, account management, or business development within the cruise, travel, or hospitality industry.
• Proven success managing strategic account portfolios and driving significant revenue growth.
• Deep knowledge of and relationships within the consortia landscape (Virtuoso, Signature, Ensemble, etc.).
• Demonstrated success in leading large, geographically dispersed sales teams.
• Background managing teams of Strategic Accounts Directors, Managers and support staff.
• Strong strategic planning, analytical, and contract negotiation skills.
• Bachelor’s degree in business, Marketing, or a related field (MBA preferred).
• Excellent communication and presentation skills, with the ability to influence at all organizational levels.
• Proficient in CRM systems (e.g., Salesforce) and Microsoft Office Suite.
• Willingness and availability to travel 30–50% of the time.
• US Passport or US Permanent Resident

Nice To Haves

• MBA preferred

Responsibilities

• Strategic Leadership: Develop and implement short- and long-term strategies for National and Strategic Accounts to ensure the achievement of commercial goals.
• Team Management: Lead, coach, and develop a high-performing sales team focused on account management, business development, and partner engagement. Foster a culture of accountability, collaboration, and results.
• Budget Oversight: Manage multimillion-dollar budgets across co-op marketing, incentive programs, sponsorships, and events, ensuring optimal return on investment. Provide monthly reconciliation and feedback to Sr. Leadership.
• Revenue Growth: Own the revenue performance of key account portfolios. Use data analytics and reporting to track performance, identify opportunities, and adjust strategies to drive growth.
• Partner Engagement: Build and sustain executive-level relationships with key partners, including national travel agencies and leading consortia (e.g., Virtuoso, Signature, Travel Leaders).
• Cross-Functional Collaboration: Work closely with Revenue Management, Marketing, Contact Center, and Operations and Field Sales teams to support strategic sales initiatives and elevate the partner experience. Provide direction to the Analytics team for support with reporting and goal setting.
• Contract Negotiation & Compliance: Lead contract negotiations and ensure execution, compliance, and alignment with business objectives.
• Brand Representation: Represent MSC Cruises at trade shows, consortia conferences, account summits, and partner events to enhance visibility and influence.
• Market Development: Identify and pursue new opportunities within strategic and consortia partnerships to expand market share.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive