Vice President, Production Services Application Support-MQ

BNY • Lake Mary, FL

1d

About The Position

Ability to interact with all levels of an organization, including management Must support highly critical applications. Able to be successful in a matrixed structure with a globally dispersed virtual team.

Requirements

• Experience with Linux shell scripting / PERL scripting preferred
• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
• 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.
• Experience with IBM MQ, MQ Appliance, MQIPT, MQ on Mainframe.
• Excellent Microsoft Office skills

Nice To Haves

• StoreFront
• App Connect (Formerly IBM Integration Bus - IIB)
• SharePoint
• JIRA
• ServiceNow

Responsibilities

• Lead technical triage activities for Low to medium severity incidents
• Complete critical requests on demand to support and weekend coverage of our clients and application.
• Troubleshoot complex production issues, leverage partner teams and learn from Subject Matter Experts.
• Drive efforts to find root cause as part of problem management process.
• Facilitate continuous improvement to increase stability, client delight and operational excellence.
• Involve in Disaster Recovery Activity.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees