Vice President, Product Management

Affirm

158d • $370,000 - $415,000

About The Position

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are looking for a dynamic and visionary VP of Product to lead the strategy, vision, and execution for our Direct to Consumer (DTC) business. Reporting to the SVP of Product, this role will be responsible for building world-class consumer experiences that deepen engagement, drive growth, and strengthen our brand. You will be accountable for creating a seamless, personalized, and delightful product experience across our digital channels — web, mobile, and app — to serve tens of millions of customers. This is a high-impact, high-visibility role that requires a balance of strategic thinking, operational excellence, and a deep understanding of consumer behavior. You'll work closely with senior leadership, engineering, design, marketing, data science, and other cross-functional teams to define and deliver a product roadmap that inspires loyalty, grows our customer base, and enhances our direct channel performance.

Requirements

• 15+ years of Product Management experience, with at least 5 years leading 25+ person product teams in a consumer-facing, growth-driven business, inclusive of GTM
• Experience scaling Card products, direct-to-consumer platforms, marketplaces, or e-commerce experiences, across mobile and web in a high-growth environment
• Deep user empathy, strong product intuition, and an obsession with product quality and user delight
• Track record of managing and mentoring large, geographically distributed product teams
• Ability to combine data, research, and market signals to drive prioritization and product innovation
• Exceptional communication and collaboration skills, especially with cross-functional and executive stakeholders
• Experience working closely with design-forward organizations that prioritize UX
• A systems thinker who can balance short-term wins with long-term platform scalability

Responsibilities

• Own and drive the end-to-end product strategy and execution for the Direct to Consumer products and business
• Champion the voice of the customer and embed a customer-first mindset across all stages of product development
• Lead cross-functional teams to define and deliver high-impact consumer experiences across mobile, web, and other DTC touchpoints
• Build and mentor a diverse, inclusive, high-performing team of product managers focused on outcomes and excellence
• Use quantitative and qualitative insights to deeply understand user behavior, needs, and opportunities for innovation and growth
• Collaborate closely with Engineering, Design, Marketing, and Data Science leaders to bring products to life that are intuitive, scalable, and brand-aligned
• Develop product capabilities that drive measurable impact on growth, retention, and revenue through the DTC channel
• Operate with a strong sense of accountability to KPIs such as conversion, LTV, CAC, engagement, and customer satisfaction
• Influence senior stakeholders, including the C-suite, by clearly articulating product strategy, tradeoffs, and impact
• Ensure the DTC product experience supports our overall business and brand strategy

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees