Vice President of Social Enterprise (Retail)

SafeNestLas Vegas, NV
12d$125,000

About The Position

The Vice President of Social Enterprise (Retail) is a senior executive responsible for the strategic development, operational oversight, and financial performance of the Agency’s retail and social enterprise initiatives across all business-to-consumer (B2C) and business-to-business (B2B) channels. This role ensures that retail growth and operational excellence align directly with the Agency’s mission to support survivors of domestic violence. Through its social enterprise model, the Agency creates meaningful employment pathways for survivors reentering the workforce. The VP of Social Enterprise leads with both business acumen and trauma-informed leadership, ensuring that retail operations generate revenue while fostering dignity, stability, and empowerment for participants. This executive must possess the ability to mentor, guide, and support Agency clients as they navigate workforce reentry during challenging life transitions, demonstrating strong emotional intelligence, cultural responsiveness, and relational leadership.

Requirements

  • Bachelor’s degree in a Business, Marketing, or related field; MBA preferred.
  • Minimum 7 – 10 years of progressive leadership experience in retail or social enterprise operations.
  • Strong strategic planning and financial management skills.
  • Excellent leadership and team-building abilities.
  • Deep understanding of retail operations, sales, merchandising, and customer experience.
  • Proficiency in retail technology and analytics tools.

Nice To Haves

  • Experience working within a nonprofit organization is highly desirable.
  • Knowledge of trauma-informed employment practices and implicit biases is highly desirable.

Responsibilities

  • Develop and execute a comprehensive retail strategy aligned with the agency's mission and strategic goals.
  • Identify market trends and opportunities for expansion and innovation that align with the agency’s values (B2B, B2C, E-commerce, Retail).
  • Oversee day-to-day retail and associated business operations to ensure efficiency and profitability to support agency’s programming and strategic vision.
  • Develop and manage annual budgets including revenue forecasting.
  • Develop and distribute appropriate dashboards and reporting to executive leadership of key performance indicators (financial, customer satisfaction, sales targets, etc).
  • Drive initiatives to enhance customer experience and developing brand loyalty.
  • Lead and mentor retail management teams, fostering a high-performance culture within trauma-informed and survivor-centered employment practices.
  • Evaluate new markets for retail expansion and develop entry strategies.
  • Work closely with marketing, merchandising, and supply chain teams to optimize product offerings and promotions.
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