Vice President of Residential Lending

Washington State Employees Credit Union • Olympia, WA

3d • $206,420 - $309,630 • Hybrid

About The Position

WSECU is one of the largest credit unions in Washington State and as we continue our growth we are seeking a highly skilled leader to steer the residential lending team through exciting changes, transforming and evolving processes and utilizing technology to match our scale while maintaining a passion around our purpose and vision, and the development of team members. The Vice President of Residential Lending provides oversight, strategic direction and responsibility for the member mortgage borrowing experience for all aspects of WSECU’s residential lending activities, including the Mortgage Sales Team, Operations (underwriting, processing, closing, secondary market and post-funding) along with the execution of the Credit Union’s risk strategy through underwriting. The Vice President will drive the mortgage lending origination strategies and business plan with the support of direct reports, who will manage the day-to-day operations and delivery of service in each department. This position strategically seeks opportunities to support our Homeownership Initiative designed to successfully meet the needs of low-to-moderate income and BIPOC families, helping them achieve the dream of homeownership. They will assess workflows through a strategic lens, leading to results in streamlined and simplified processes that improve the member experience, creating operational scalability during production peaks, and improving ROI on Mortgage Originations. As the VP of Residential Lending, your day might include: Development and oversight of implementation of the annual Residential Lending strategy and Business Plan. Overseeing productivity and workflow efficiencies of all residential lending programs, sales team activities and back-office operations. Providing strong leadership to managers in each area of responsibility through regular coaching, evaluations, employee development and training. Practices consistent management routines. Identifying ROI opportunities and process improvements to advance member service. Developing and implementing lending policies and underwriting guidelines to ensure quality and integrity of loan portfolio. Recommending new mortgage products and pricing strategies to meet current and future member needs. Manages product margins while maintaining the quality of the mortgage loan portfolio. Ensuring achievement of service level standards, specifically Voice of Member and Service to Co-worker Surveys. Maintaining knowledge of the mortgage landscape to ensure WSECU’s lending programs remain relevant. Assuring compliance with state and federal laws. Recommending and oversees related budgeting of revenue, expense and production projections. Partnering with the Marketing Department to drive results toward meeting production goals. Collaborating with all areas of the credit union and external business partners to accomplish strategic goals and ensure the appropriate levels of compliance and service.

Requirements

• Bachelor’s degree in business or a related field, with at least ten years of mortgage lending experience; including at least five years at the management/executive level with a well-rounded emphasis in several of the following areas: origination, secondary markets, servicing, processing, underwriting, and mortgage sales.
• Strong organizational, communication, analytical, project management, problem solving and decision-making skills required.
• Proven leadership skills and the ability to drive high quality loan growth through lending products and delivery channels and superior member service.
• Thorough knowledge of all state and federal regulations pertaining to mortgage loans.
• Proficiency in PC software, including Microsoft programs and standard lending systems and the ability to learn credit union-specific operating systems and programs.
• Budgeting and strong presentation experience.

Nice To Haves

• Certified Mortgage Banker (CMB) designation
• Proven experience in deployment of specialty loan programs, such as ITIN Loans, Land Trusts, Construction Loans, Down Payment Assistance, Special Purpose Credit Programs, etc.

Responsibilities

• Development and oversight of implementation of the annual Residential Lending strategy and Business Plan.
• Overseeing productivity and workflow efficiencies of all residential lending programs, sales team activities and back-office operations.
• Providing strong leadership to managers in each area of responsibility through regular coaching, evaluations, employee development and training. Practices consistent management routines.
• Identifying ROI opportunities and process improvements to advance member service.
• Developing and implementing lending policies and underwriting guidelines to ensure quality and integrity of loan portfolio.
• Recommending new mortgage products and pricing strategies to meet current and future member needs.
• Manages product margins while maintaining the quality of the mortgage loan portfolio.
• Ensuring achievement of service level standards, specifically Voice of Member and Service to Co-worker Surveys.
• Maintaining knowledge of the mortgage landscape to ensure WSECU’s lending programs remain relevant.
• Assuring compliance with state and federal laws.
• Recommending and oversees related budgeting of revenue, expense and production projections.
• Partnering with the Marketing Department to drive results toward meeting production goals.
• Collaborating with all areas of the credit union and external business partners to accomplish strategic goals and ensure the appropriate levels of compliance and service.

Benefits

• 401(K) with 8.5% Contribution by WSECU to begin first quarter after 1 year of service
• Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long Term Care plan for Full-Time employees
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts
• And, you get to work with some awesome people!

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 501-1,000 employees