Vice President of Programs

New Moms•Chicago, IL

35d•$115,000•Hybrid

About The Position

At New Moms, we’re on a mission to empower young moms and their families to thrive and build brighter futures. Through innovative housing, job training, and family support programs, we serve hundreds of families each year across Chicagoland. Position Summary The Vice President (VP) of Programs provides leadership to all of New Moms’ direct service programs: Housing, Workforce Development, Family Support, Parent Education & Recruitment, and Mental Wellness. This position is a key member of the senior leadership team and provides strategic, operational, and cultural leadership to all direct service departments. This role ensures program excellence, alignment with organizational strategy, and a unified, coaching-based approach across sites. The VP partners closely with the Chief Impact Officer and collaborates with the VP of Learning & Impact to drive participant outcomes and organizational effectiveness. Location: Main Office - 5317 W Chicago Ave, with regular travel to Oak Park and East Garfield Park locations. Schedule: Full-Time, 40 hours/week. This position is eligible for a hybrid schedule with a minimum of 3 days/week on-site. Starting Salary: $115,000 DOQ What a Day Might Look Like Meeting with program directors to review participant outcomes, service quality, or staffing needs Reviewing program performance dashboards to identify trends and opportunities Collaborating with HR, Finance, or Contracts to align staffing, budgeting, and compliance Facilitating an Alumni Advisory Council meeting to elevate participant voice and strengthen programs Supporting onsite teams at the Austin, Oak Park, or East Garfield Park locations Representing New Moms at a community partner roundtable or funder meeting Advancing strategic initiatives, such as program integration, innovation projects, or staff development efforts

Requirements

Bachelor’s degree required; Master’s degree in Social Work, Public Administration, Nonprofit Management, or related field preferred
More than 8 years of experience in human services
More than 5 years of experience in senior nonprofit leadership overseeing multiple programs
More than 5 years supervising manager or director-level leaders (supervising supervisors)
Proven ability to manage program operations, compliance, and service quality
Strong leadership and organizational skills
Skilled communicator and relationship-builder
Ability to balance strategic vision with operational details
Deep commitment to racial equity, participant voice, and healing-centered care
Comfortable working across departments, with funders and regulatory partners
Regular travel to program sites and partner locations in the Chicagoland area
Evening and weekend availability
Must be able to sit/stand for up to 8 hours, walk stairs, and lift up to 30–40 lbs (or perform with reasonable accommodation). Work environments may vary.

Responsibilities

Provide strategic direction and vision for all direct service programs
Ensure high-quality, equity-centered, and integrated service delivery
Monitor program performance and use data to guide improvements
Lead the Alumni Advisory Council and elevate participant voice
Hire, supervise, and develop Program Directors
Model reflective, values-based leadership
Foster collaboration, shared leadership, and professional growth
Ensure program compliance, including Medicaid and contract requirements
Partner with internal teams to strengthen systems, data, and reporting
Manage departmental budgets and support efficient operations
Serve on the senior leadership team to shape strategy and culture
Represent New Moms with funders, partners, and community stakeholders
Support agency-wide initiatives, including equity, innovation, and staff wellness

Benefits

Medical insurance with generous employer contribution
Dental and vision insurance
Flexible Spending Account (FSA)
Short-term disability, long-term disability, and life insurance – 100% employer-paid
Employee Assistance Program (EAP) for free counseling and resources
Generous paid time off, as well as 15 paid holidays and half days on Fridays during the summer
403b retirement plan with employer match
Pre-tax transportation benefits
Professional development stipends and support
Free spiritual direction services
For licensed employees, you will receive over 20 free CEUs during onboarding and regular free CEUs throughout employment. We will cover the cost of your social work (LSW or LCSW) or professional counselor (LPC or LCPC) state certification/renewal, and will provide licensure supervision hours for staff working towards licensure.