Vice-President of Operations

Neighborly®•Irving, TX

1d•Hybrid

About The Position

Vice President of Operation Are you looking for a place where you can bring your strong leadership, project management, and business acumen to manage a team effectively and deliver high-quality operational support? Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. As a VP of Operations, a typical day for you will include: Support the President in the development, operation, and promotion of the Company’s business and brand. Assist in executing short-term and long-range plans and budgets based on corporate goals and growth objectives. Develop and implement procedures to ensure information flow between the company and franchisees, including updates on system changes and upcoming events. Hire, develop, and oversee the staff of Franchise Business Coaches and other assigned support personnel. Monitor franchisees’ financial health, assist in developing their annual budgets, and ensure compliance with the Franchise Agreement and FDD. Organize and lead regional meetings and staff training sessions, including monthly basic training for new franchisees. Establish operating policies to enhance the uniqueness of the brand system and evaluate new service or product offerings. Bring your skills and be inspired to achieve success. (Required qualifications) Experience: Minimum of five (5) plus years of relevant business, industry, or system experience providing the necessary skills for executive leadership. Skills: ○ Proven ability to build strong professional relationships. ○ Skilled at motivating teams to exceed performance standards. ○ Clear, precise verbal and written communication skills. ○ Proficient in interpreting P&Ls, balance sheets, and business law. ○ Balanced approach to problem-solving and dispute resolution. ○ Demonstrated track record of setting and achieving goals. ○ Enthusiastic learner with a positive, proactive attitude. ○ Strong leadership skills and sharp business acumen Education: Bachelor’s Degree (B.A. or B.S.) Schedule / in-office requirements: Hybrid working model; Monday-Wednesday in the office, Thursday/Friday from home. On-site at our Irving, Texas headquarters. Travel as needed or determined by the Brand President. Bring your goals and be enabled to reach them. Competitive Pay: Commensurate with experience Schedule: Full-time, Monday – Friday, 8 AM – 5 PM local time zone Benefits: Check out our benefits offerings here: Neighborly Benefits Financial Benefits: Equity and bonus opportunities Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self. Not the right opportunity for you? Share this job with a friend and follow us on LinkedIn for future opportunity updates. Brand: WDG Window Genie Neighborly is a local network of home service brands that will connect you to very specific vetted local experts. Our family of service professionals work with rigorous quality standards to repair, maintain, and enhance your home. Neighborly has been in operation since 1981. Since that time—when we started with just one brand—we’ve grown to a community of over 30 consumer brands focused on repairing, maintaining and enhancing customers’ homes and properties. Over 30 years later, 4,500 franchise owners in nine countries all over the globe now represent our service-based franchise company. Neighborly’s Family of Home Service Brands: Neighborly Aire Serv Dryer Vent Wizard Five Star Painting Glass Doctor HouseMaster Molly Maid Mosquito Joe Mr. Appliance Mr. Electric Mr. Handyman Mr. Rooter Plumbing Portland Glass Precision Door Service Rainbow Restoration Real Property Management ShelfGenie The Grounds Guys Window Genie ProTect Painters

Requirements

Minimum of five (5) plus years of relevant business, industry, or system experience providing the necessary skills for executive leadership.
Proven ability to build strong professional relationships.
Skilled at motivating teams to exceed performance standards.
Clear, precise verbal and written communication skills.
Proficient in interpreting P&Ls, balance sheets, and business law.
Balanced approach to problem-solving and dispute resolution.
Demonstrated track record of setting and achieving goals.
Enthusiastic learner with a positive, proactive attitude.
Strong leadership skills and sharp business acumen
Bachelor’s Degree (B.A. or B.S.)

Responsibilities

Support the President in the development, operation, and promotion of the Company’s business and brand.
Assist in executing short-term and long-range plans and budgets based on corporate goals and growth objectives.
Develop and implement procedures to ensure information flow between the company and franchisees, including updates on system changes and upcoming events.
Hire, develop, and oversee the staff of Franchise Business Coaches and other assigned support personnel.
Monitor franchisees’ financial health, assist in developing their annual budgets, and ensure compliance with the Franchise Agreement and FDD.
Organize and lead regional meetings and staff training sessions, including monthly basic training for new franchisees.
Establish operating policies to enhance the uniqueness of the brand system and evaluate new service or product offerings.