Vice President of Operations

Christian Care • Surprise, AZ

2h

About The Position

Lead With Purpose. Transform Lives. Shape the Future of Non‑Profit Senior Living. At our faith‑based, mission‑driven senior living organization, we believe every resident deserves a place where they can thrive and every employee deserves a leader who inspires excellence. If you are a strategic, people‑centered operations executive with a passion for elevating experiences for seniors, families, and staff, this is your opportunity to make a lasting impact. If you are a strategic, mission-driven leader seeking to make a meaningful impact through servant leadership, we invite you to explore the opportunity to join us as Vice President of Operations at our Surprise location . Ready to Lead With Purpose? Bring your heart for service and your operational leadership to a place where your work makes a difference every day.

Requirements

• 10+ years of senior living executive leadership (IL/AL/MC/Supportive Housing preferred).
• Proven success in improving operations, strengthening financial performance, and supporting occupancy growth.
• Strong knowledge of senior living regulations and best practices.
• A servant‑leader guided by Christian values of compassion, humility, and integrity.
• A strategic thinker who inspires teams and builds strong, mission‑aligned cultures.
• A confident communicator able to lead through change and communicate with clarity.
• A mentor who enjoys developing leaders and supporting their growth.
• Financial and analytical acumen
• Operational execution and process improvement
• Staff development and coaching
• Crisis management and regulatory readiness
• Relationship‑building and community engagement

Responsibilities

• Provide campus-wide leadership across Independent Living, Assisted Living, Memory Care, and Subsidized Housing.
• Translate organizational strategy into measurable goals that strengthen resident experience, occupancy, and operational performance.
• Build systems, teams, and processes that support long‑term growth and mission impact.
• Lead budgeting, forecasting, and financial performance for assigned communities.
• Oversee capital planning and stewardship of physical assets in alignment with responsible non-profit management.
• Use data, KPIs, and strategic insight to guide operations and financial decision‑making.
• Champion a hospitality‑minded, resident‑focused, and occupancy‑aligned culture.
• Partner with Sales & Marketing to ensure operational readiness that supports timely move-in and exceptional first impressions.
• Ensure every resident and family interaction reflects warmth, compassion, and excellence.
• Maintain compliance with all state regulations, licensing standards, and audit expectations.
• Drive continuous quality improvement and proactive risk management.
• Lead 7–8 operational department heads; cultivate a culture of trust, accountability, and spiritual alignment with our mission.
• Mentor and develop emerging leaders for future roles.
• Model grace, professionalism, and Christian values in leadership practice.
• Serve as a representative of our Mission, Vision, and Values at events, in the community, and across the organization.
• Build positive relationships with residents, families, churches, vendors, and partners.

Benefits

• Robust Insurance Coverage – Medical, dental, and vision plans tailored to your needs.
• Generous Paid Time Off (PTO) – Designed to support work-life balance and meaningful time away from work.
• 403(b) Retirement Plan – With company matching to support your long-term financial goals.
• Company-Paid Life Insurance – $15,000 coverage, with the option to purchase additional protection.
• Employee Assistance Program (EAP) – Confidential resources to support your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed