VICE PRESIDENT OF NURSING

Callen-Lorde Community Health Center • New York, NY

9d • $175,000 - $205,000

About The Position

Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. Our Mission: Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues. The Vice President of Nursing (VPN) is the senior-most nursing leader at Callen-Lorde, providing strategic, operational, and clinical leadership across all health center sites. The VPN is accountable for the quality, safety, consistency, and effectiveness of nursing services organization-wide and plays a critical role in aligning nursing operations with Callen-Lorde’s mission, values, and patient-centered model of care. While primarily focused on system-wide strategy, administration, and leadership, the VPN maintains a limited clinical presence as needed to remain connected to frontline workflows and to support staff during periods of operational need.

Requirements

• Bachelor’s Degree in Nursing (BSN) required; Master’s degree in Nursing, Health Administration, or a related field preferred.
• New York State Licensure and Registration as a Registered Nurse or Nurse Practitioner
• Nurse Executive or Nursing Administration certification (e.g., NE-BC/NEA-BC) preferred (or willingness to obtain within 1 year of hire).
• 8+ years of progressive nursing leadership experience in a healthcare setting, with experience overseeing multi-site operations strongly preferred.
• Experience in quality improvement, care management, and outcome measurement in clinical settings.
• Knowledge and understanding of health care regulatory standards and agencies ideally including FQHC program requirements, NCQA accreditation requirements, JCAHO, and NYS Department of Health.
• A track record of building diverse, high-performing teams and cross functional partnerships.
• Effective communication skills with patients, colleagues, and other healthcare professionals.
• Ability to handle multiple tasks and work under stress in a dynamic environment, managing patient care needs effectively.
• Strong leadership and management skills.
• Proficiency in conflict resolution
• Strategic thinking and planning skills.

Nice To Haves

• Prior experience in a social services or healthcare setting and/or a non-profit organization highly desirable.
• Excellent leadership, organizational, and decision-making skills with the ability to effectively manage and mentor a diverse team.
• Proficiency with technology and data systems relevant to healthcare (EPIC, analytics tools, MS Office/spreadsheets).
• Demonstrate effective communication and interpersonal skills to serve individuals from varied backgrounds, ensuring care is delivered in a manner that aligns with cultural and linguistic appropriateness requirements and organizational protocols.
• Commitment to continuous learning and professional development.
• Demonstrate a commitment to the mission of Callen-Lorde, with a focus on providing patient-centered care and serving diverse populations.

Responsibilities

• Provide strategic and operational leadership for nursing services across all Callen-Lorde clinical sites, ensuring consistent, high-quality patient care.
• Develop and implement nursing strategies, policies, and care models aligned with organizational goals and regulatory requirements.
• Oversee nursing operations through site Nursing Directors, optimizing workflows, staffing models, and resource utilization.
• Lead nursing quality improvement, patient safety, and infection control initiatives; monitor outcomes using data-driven metrics.
• Ensure compliance with all applicable local, state, and federal regulations, accreditation standards, and audit readiness.
• Collaborate with executive leadership, medical providers, behavioral health, operations, and quality teams to improve care coordination and access.
• Manage nursing department budgets, staffing plans, and productivity initiatives to support financial sustainability.
• Serve as a senior clinical resource and maintain limited clinical involvement as needed to support staff and operations.
• Supervise, mentor, and support nursing leadership and staff; oversee hiring, onboarding, performance management, and staff development.
• Participate in on-call coverage, Administrator on Duty rotation, and represent Callen-Lorde in professional forums as needed.

Benefits

• Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 101-250 employees