Vice President of Human Resources

Messiah Lifeways•Upper Allen Township, PA

16d

About The Position

At Messiah Lifeways, culture is more than an initiative—it’s our everyday way of being. We believe that people flourish where they feel respected, trusted, and inspired. The Vice President of Human Resources will play a pivotal role in fostering and sustaining a culture where team members feel deeply supported, residents feel genuinely known, and the mission of service is shared across our community. Rooted in a legacy that began in 1896 when the Brethren in Christ Church founded Messiah Home to serve older adults with Christ-like love, Messiah Lifeways has grown into a vibrant, mission-driven network serving adults 55+. Today, we continue to thrive through the work of leaders who cultivate belonging, champion collaboration, and guide our teams with purpose and integrity. The Vice President of Human Resources (VP of HR) serves as the chief Human Resources officer for Messiah Lifeways and its subsidiaries. This executive role provides strategic oversight of all HR functions, ensures corporate compliance, and fosters a culture of teamwork, engagement, and accountability. The VP of HR develops and implements HR strategies in alignment with organizational goals, manages budgets, drives performance improvement, and promotes team member satisfaction. This leader works closely with the President & CEO, senior leadership team, and Board of Directors to coordinate efforts across the organization and advance Messiah Lifeways’ mission and strategic vision within the senior living industry.

Requirements

A strategic, mission-driven leader with exceptional communication and interpersonal skills and personal integrity, who can represent Messiah Lifeways positively and professionally
Someone dedicated to Messiah Lifeways’ mission, core values, and operating culture, with an understanding of the beliefs and practices of the Brethren in Christ Church
Proven ability to recruit, retain, and lead high-performing teams while fostering engagement, accountability, and belonging
Recognizes the importance of team member engagement and organizational culture
Skilled at coaching, mentoring, and developing team members at all levels
Committed to ongoing education and professional development for themselves and their team
Comfortable working in an environment that prioritizes accountability for outcomes
Experienced in developing and implementing innovative solutions to achieve organizational goals
Proficient in budgeting, financial analysis, and operational oversight
Holds self and others accountable for performance while delivering exemplary customer service
Effective in high-functioning, dynamic team settings, with experience in risk management
Knowledgeable about the needs of older adults and the senior living environment
Strong organizational and multitasking skills, with excellent problem-solving abilities
Experienced in project management, performance improvement, operational initiatives, customer service, and budget planning
Superior written and verbal communication skills, capable of engaging board members, residents, clients, families, team members, external partners, and the public
Prefer at least 10 years of experience in HR, social work, or closely related field
Minimum of 15 years of progressive leadership positions in senior management roles in senior living, hospitality, health care, or other related organizations
Graduate of a post-secondary education program in business, hospitality, health care, administration, or another relevant program
Demonstrated experience in a service-related business and a commitment to service excellence
Experience driving financial results
Experience managing operational issues
Messiah Lifeways Operating Culture – embraces Core Values, Operating Standards, and Business Ministry Model
Building Great Teams – recruits and retains team members, assures team health, engages in group decision-making, develops trusted external networks
Management & Budgeting – ensures compliance, documents plans and goals, develops and monitors budgets, manages multiple projects to completion on time and budget
Communications – exercises excellent meeting management, ensures effective communication for residents, clients, family members, and team members
Technology Skills – proficiency in Microsoft Office Suite/Google Suite, data management, and web research for work-related information

Responsibilities

Provide executive support to the President & CEO, Board of Directors, and Executive Team related to the HR programs of Messiah Lifeways and its subsidiaries
Write, implement, and monitor plans for HR and corporate compliance for the organization in consultation with the President, senior officers, and others
Actively engage with the President & CEO, senior officers, and others regularly (individually, in teams, and in meetings) to advance team development, project management, information sharing, decision-making, budget development, and long-range planning
Create and implement programs and systems to meet HR and quality improvement goals such as reducing team member turnover, increasing team member satisfaction, maintaining a safe workplace, developing leadership skills, organizational effectiveness, information services, and transformation to brand/culture that is person-centered and community-minded
Oversee recruitment, selection, orientation, development, review, and discipline of team members for the entire organization
Oversee the creation and implementation of a comprehensive staff development plan, including effective leadership/supervisory training for all levels of supervision
Create, develop, lead, and evaluate direct supervisees to ensure the right persons are in the right positions doing the right processes
Serve as the Chair of the Team Member Benefit Committee and oversee the efforts related to developing, maintaining, evaluating, and negotiating a robust benefits package
Administer retirement plans and investment performance, serving as plan administrator
Oversee quality improvement initiatives related to satisfaction, risk management, and organizational development methods
Ensure compliance with local, state, and federal regulations and accrediting agencies related to human resources, quality improvement, staff development, and corporate compliance
Keep up to date with current trends and practices in HR, staff development, and corporate compliance
Assure that all HR and corporate compliance programs and activities are consistent with the mission and brand of Messiah Lifeways and presented with a high level of quality and accuracy
Oversee the design, content, production, and distribution of communication activities related to HR and corporate compliance, both hard copy and electronic
Responsible for administration and evaluation of programs and activities related to brand alignment of the internal culture of Messiah Lifeways and its subsidiaries
Provide necessary leadership and oversight to initiatives focused on excellent programming and financial stewardship to grow and develop community-based programming in support of the mission
Serve as an ambassador of Messiah Lifeways and represent the organization at appropriate public events on and off campus
Supervise the HR and Corporate Compliance department(s) including hiring, training, reviewing departmental policies, planning and preparing, and monitoring department budgets
Oversee and help coordinate the work and budgets of outside consultants related to the development and implementation of HR and staff development programs
Review, file, and renew contracts and agreements with consultants, vendors, and external partners, ensuring they are in the best interest of Messiah Lifeways and reviewed by at least one other senior officer
Responsible for regular and effective written reports on functional area performance for the President & CEO, Executive Team, Board of Directors, and others
Maintain confidentiality regarding resident, client, team member, and donor information, as well as other organizational information
Work cooperatively with applicants, the general public, donors, residents, clients, families, and team members
Follow emergency procedures and respond rapidly to emergencies ensuring safety of residents, team members, and guests
Promote safe work practices to maintain a safe working environment
Complete other duties as assigned by the President & CEO