Vice President of Human Resources - Franchisor
About The Position
The Vice President of Human Resources at a franchisor company is a unique "double-agent" role. You aren't just managing the corporate headcount; you are the architect of the people strategy that defines the brand across hundreds of independently owned locations. In this role, you balance the "Corporate" side (building a high-performance HQ) with the "Franchisee" side (providing the tools, training, and employer-branding frameworks that help owners succeed without crossing the line into joint-employment territory). Executive Summary Role: VP of Human Resources Report To: CEO / Chief Operating Officer Focus: Organizational Culture, Franchisee Support Systems, Talent Acquisition, and Scalable Compliance.
Requirements
- 10+ years in HR Leadership, ideally within a Franchise, Fitness, Hospitality, or Retail model.
- Bachelor’s degree in HR or Business; SHRM-SCP or SPHR certification preferred.
- Deep understanding of NLRB rulings, joint-employer risks, and multi-state labor laws.
- Experience implementing enterprise-level HRIS and LMS platforms that scale.
Responsibilities
- Strategic Brand Stewardship
- Develop a unified employer brand that makes the franchise an attractive place to work, whether at corporate HQ or a local unit.
- Design and implement scalable HR programs (onboarding, training, performance management) that franchisees can "plug and play."
- Talent & Organizational Development
- Lead executive search and succession planning for the corporate leadership team.
- Oversee the creation of Franchise Training Universities or digital learning platforms to ensure brand standards are met consistently across the network.
- Compliance & Risk Management
- Navigate the complexities of joint-employment laws. You will provide "best practice" guidance to franchisees while maintaining the legal separation required between franchisor and franchisee.
- Ensure all corporate policies meet federal, state, and local labor laws.
- Culture & Engagement
- Foster a high-performance culture at the corporate level that serves as a North Star for the rest of the system.
- Analyze system-wide turnover and engagement data to identify trends and provide strategic interventions.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
