J Resort - Vice President of Hospitality Operations
About The Position
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication. Jacobs Entertainment is currently in search of a “Vice President of Hospitality Operations/Assistant General Manager” for the All-New J Resort. The J Resort is a full-service hotel-casino with over 500 rooms and wide variety of Slots and Table Games. The J has a unique blend of original art, live music, bold flavors, luxurious accommodations, and exciting casino action…And we are just getting started! Be a part of the transformation of Reno's newest premier resort—A Reno resort unlike any other. Our employees are supported with a comprehensive benefits program that include the following: $200 Referral Bonus Tuition Reimbursement 7 paid Holidays 80 hours of Vacation after 1 year of employment We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days Employee Assistance Program FREE of charge Company paid Life Insurance and AD&D Matching 401K program after 90 days Employee Meal Discounts Ongoing learning and development programs Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
Requirements
- Must be fluent in English
- Ability to read, analyze and interpret common financial reports and legal documents
- Must have strong communication skills
- Four year degree or equivalent work experience
- 5 yrs. experience in managing and supervising in casino operations
- Registered with the Nevada Gaming Control Board
- Must have strong experience in Microsoft Office and Microsoft Outlook suite of products
- Identification that establishes identity
- Identification that establishes the right to work in the United States
Nice To Haves
- Multiple language skills preferred but not required
Responsibilities
- Contribute to property and company goals as a member of the Executive Committee by collaborating on strategies and executions
- Inform VP of Nevada Operations of all property activities and personnel issues on a daily basis.
- Responsible for planning, controlling, communications and implementing procedures and processes for the overall efficient operations and optimal guest experience in areas of responsibility
- Evaluate performance and productivity data in areas of responsibility to optimize revenue and profitability
- Guide/Assist in preparing and effectively managing department budgets and strategic plans
- Work with Corporate Leaders on programs and initiatives to improve product performance and execute corporate standards
- Establish standards of performance and ensure standards of quality, teamwork and guest service in areas of responsibility
- Establish and maintain communication and interaction with employees and guests in areas of responsibility
- Monitor schedules and activities to maintain efficiency
- Coordinate successful execution of special events in areas of responsibility
- Work with department leaders and assist with P&L reviews and departmental budget questions
- Actively monitor all operations for proper service levels and employee activity
- Work on any special projects, company initiatives, and training as directed
- Analyze and interpret departmental needs and results. Recognize and solve problems
- Effectively manage people, process and procedures and adhere to deadlines
- Promote positive work atmosphere, including support and assistance to all the management and staff
- Observe and analyze current and future competitive properties
- Contribute to management shift coverage and floor representation
Benefits
- $200 Referral Bonus
- Tuition Reimbursement
- 7 paid Holidays
- 80 hours of Vacation after 1 year of employment
- We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
- Employee Assistance Program FREE of charge
- Company paid Life Insurance and AD&D
- Matching 401K program after 90 days
- Employee Meal Discounts
- Ongoing learning and development programs
- Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
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What This Job Offers
Job Type
Full-time
Career Level
Executive
