Vice President of Field Operations

3X Olympian LLC • Rockville, MD

just now • Onsite

About The Position

We are seeking a high-octane, culture-first VP of Field Operations to serve as the right hand to the CEO when it comes to all-things at the gym operating level. The ideal candidate is a seasoned multi-unit operator who possesses the rare ability to go between high-level strategic scaling and hands-on execution. You aren’t just overseeing multi-unit operations; you are building the playbook that will allow the company to scale nationwide.

Requirements

• 7+ years of progressive leadership (Sr. Director or VP Operations) in a multi-unit, corporate-owned environment.
• Proven track record of taking a business from a small footprint (e.g., 5–10 units) through a significant scaling event (30+ units).
• Understand the growing pains of mid-stage expansion.
• A roll-up-your-sleeves mentality, comfortable spending most of your time in the units, auditing the experience, and working alongside GM’s when necessary.
• Analytical prowess, using data to tell a story and drive operational change.
• Mission-driven, with a genuine passion for what we do, motivated by a big exit and an Incentive Plan but also highly fueled by the impact we have on customers.
• Must reside in or be willing to relocate to the Greater DMV area.
• Bachelor’s degree required.
• Exceptional communication skills—able to navigate a PE Boardroom and the unit-level floor with equal ease.

Nice To Haves

• Experience in early childhood education, youth sports, enrichment (swim, karate, tutoring), or family-centric hospitality.
• Understanding the aspect of having both the parent and the child as your customer.
• MBA or equivalent experience is optional.

Responsibilities

• Standardize and optimize Standard Operating Procedures (SOPs) across all locations to ensure company’s experience is identical regardless of which state a customer is in.
• Oversee the hands-on operational launch of 6+ new units in 2026, ensuring on-time openings, clear and defined training processes for newly hired team members, and assisting in an effective pre-sale/pre-registration cycle.
• Manage vendor relationships and facility maintenance standards to ensure a safe, brand-standard environment for our customers.
• Own the multi-unit Operational P&L.
• Define, monitor, and report on key performance indicators (KPIs) including labor efficiency, growth, retention, lead-to-customer conversion, 4-wall EBITDA margins, etc.
• Prepare and present operational updates to our Private Equity group and Board of Directors providing data-driven insights and course-correction strategies.
• Lead the recruitment, onboarding, and retention strategy for unit-level and regional leaders and all key unit-level leaders.
• Embody the company’s philosophy.
• Act as a coach to field leaders, developing their business acumen while holding them strictly accountable to performance standards and to coaching/developing their own team members as well.

Benefits

• Competitive Base Salary
• Performance Bonus
• Robust Management Incentive Plan (Equity-like participation) designed for a significant windfall upon successful exit.
• Comprehensive Benefits Package.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 1-10 employees