Vice President of Elwood Professional

Elwood Staffing•Columbus, IN

33d

About The Position

When you join the Elwood family, you become part of a team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people find jobs and help employers find the people they need to be successful. You can leave the office each day knowing that you made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us! Elwood Staffing is also a performance and results-driven culture for the hard-working, passionate, and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily. Description This Vice President of Elwood Professional is responsible for the overall growth and service delivery of the company's Professional Recruiting division. The position will lead both a team of dedicated Pro sellers as well as recruiting delivery teams focused on maximizing results and client success. In addition, this position will interact with the light industrial segment of the business as Professional opportunities arise. You will be responsible for defining strategies for rapidly growing this segment of the business while also ensuring client satisfaction and the delivery of superior customer service.

Requirements

Bachelor's degree required; graduate degree/advanced degree preferred
Previous experience and/or education that includes staffing, customer service, business administration, human resources, and/or human services
Prior successful track record in leading and developing high performing teams
Proven ability to rapidly increase sales results, including strong client facing skills
Ability to identify complex problems, review related information to develop/evaluate options, and implement solutions
Strong planning abilities (both strategic & tactical)
Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency
A burning competitive spirit

Responsibilities

Execute sales strategy to drive significant growth.
Align sales team to achieve annual revenue growth; ensure proactive sales process by winning new accounts and striving to maximize all revenue available within the current customer base.
Oversee the creation, review, and approval of major sales presentations prior to delivery to customer.
Negotiate contracts and oversee the administration of account contracts.
Execute service delivery strategy to drive increasing levels of fulfillment while providing superior customer service.
Lead and manage a team to out-perform against all key performance indicators (KPIs) and service level agreements (SLAs).
Partner with Leadership and Operations to drive digital, process, and compliance initiatives to create internal efficiencies and external customer value
Manage overall P&L to achieve financial targets.
Partner with HR to support talent development initiatives, including training, succession planning and career pathing opportunities.
Participate in quarterly business reviews (QBRs) with key clients.
Participate in special projects and perform other duties as assigned.