Vice President of Branches

Cyprus Credit Union•Midvale, UT

11h

About The Position

Lead With Purpose as Our Vice President of Branches Inspire teams. Elevate performance. Strengthen communities. Are you a dynamic, people‑focused leader with a passion for coaching, growth, and exceptional member service? Do you thrive when you're developing leaders, driving results, and shaping the future of branch operations? If you're ready to make a meaningful impact across multiple branches while advancing a mission‑driven organization, we'd love to meet you. At Cyprus Credit Union , our branches are where our mission comes to life every day. We're committed to empowering our leaders, supporting our employees, and delivering outstanding experiences for our members-and it starts with strong, purpose‑driven leadership. Why You'll Love Working at Cyprus We believe taking care of our people is essential to taking care of our members. That's why we offer: Competitive pay Comprehensive benefits including medical, dental, vision, and life insurance Retirement savings plans including 401(k) Generous PTO from day one-including your birthday off and volunteer time Professional development, leadership training, and tuition reimbursement A vibrant, inclusive culture grounded in community impact and sustainability It's no surprise we've been recognized as one of the BEST Credit Unions to Work For from 2020–2025 . Why Cyprus? Why This Role? As Vice President of Branches , you'll play a critical leadership role overseeing branch operations within an assigned geographic region. You'll partner closely with Branch Managers to strengthen performance across sales, profitability, member experience, employee development, and market share growth. This role is about more than operations-it's about building confident leaders, fostering accountability, and connecting day‑to-day execution to long‑term strategy . You'll ensure branches operate in alignment with Credit Union policies, industry standards, and regulatory requirements while advancing Cyprus Credit Union's mission, values, and goals.

Requirements

Minimum of six (6) years of management experience , with an emphasis on sales, branch operations, and cross‑selling financial products and services
Strong verbal and written communication skills
Proven ability to coach, develop, and lead high‑performing teams
Excellent organizational, analytical, and problem‑solving skills
Ability to resolve conflict, make sound decisions, and lead through change
Strong relationship‑building skills across all levels of the organization
Ability to clearly communicate vision, align teams, and connect daily operations to overall strategy

Nice To Haves

Experience managing multiple branches or a regional footprint preferred
Bachelor's Degree in Business Administration or a related field preferred
Graduate of Western CUNA Management School and/or UCCU Bachelor Degree preferred

Responsibilities

Lead & Inspire Branch Performance Provide leadership, coaching, and oversight to Branch Managers across your region
Drive continuous improvement in sales performance, service quality, and operational efficiency
Develop and execute regional strategies aligned with annual goals and organizational priorities
Communicate and champion the Credit Union's mission, values, and strategic plan
Operational Excellence & Compliance Ensure branch operations comply with policies, procedures, and all regulatory requirements
Conduct audits and reviews to maintain strong operational integrity and audit ratings
Address member concerns and operational issues promptly and effectively
Maintain clean, safe, and secure branch environments
Develop Leaders & Teams Mentor and coach Branch Managers to strengthen leadership capability and performance
Support hiring, training, performance management, and employee development
Conduct performance reviews and implement corrective actions when needed
Make decisions related to promotions, transfers, and compensation adjustments
Strategy, Reporting & Collaboration Monitor performance metrics, forecasts, and statistical reports
Manage regional income and expenses to meet budgetary objectives
Partner with the Chief Operations Officer on operating standards, policies, and procedures
Represent the Credit Union with business partners, trade associations, and community organizations
Stay current on industry trends, regulatory changes, and best practices