Vice President, International Consumer Solutions

TransUnion•White Plains, NY

1d•Hybrid

About The Position

This is a key role for the Consumer Solutions leadership team to lead commercialization and customer success for TransUnion’s Consumer Solutions Products across key international markets including the UK, Canada, APAC, India, and beyond. This role will spearhead the adoption of the Consumer Solutions operating model across markets to create a consistent Way of Working (WoW) and influence the Product Development Lifecycle (PDLC) across all international markets. In addition, this role ensures the viability and performance of our suite of Consumer products as well as alignment to International and global objectives and strategies. The role reports directly to the EVP of Consumer Solutions. This role will work closely with the broader Consumer Solutions Leadership Team, Regional Heads, and cross-functional partners in Marketing, Sales, Finance, etc. and C-Suite to ensure alignment across solution, market and enterprise level strategies. The leader in this role will display competencies that span multiple disciplines including understating market and user needs, developing product strategies, financial planning, product roadmap and backlog development and GTM, commercialization and localization for international markets. Some of these areas will be within the direct remit of the role while others will be led and influenced indirectly by effectively leveraging and maximizing our matrix organization. The solutions that this role oversees a product portfolio that includes Credit, Identity Protection, Monetization (offers), Breach, and other Products within the consumer suite. Agile and emotionally intelligent individual who works exceptionally well within fast-paced and matrixed environments Well versed in tracking, prioritizing, and managing product development lifecycle, including the migration, integration, and retirement within regions Engaged leader who invests deeply in their team and develops strong relationships with diverse groups of people Process-driven and highly structured thinker Highly collaborative and invested, not only in the success of the team but the entire organization Able to deeply understand customers and transfer customer knowledge into improved experiences Clear and constant communicator and a great listener Capable of crafting a clear vision for the future and the steps necessary to execute against that vision Define and support the regions with product design and user experience Build and steward the implementation of the Identity strategy, gather voice of the customer, vertical & regional leaders and the relevant markets, define the data and product roadmap, and provide thought leadership, globally. Developing product strategies You will form a key part of the Product Development Leadership Committee process with sign off on all new product developments for International Consumer products and ensure the GTM objectives are represented You will drive the development of International Consumer product strategy for Credit, Identity Protection, Offers-as-a-service, Breach products that incorporates GTM, Product and aligns with Global strategy objectives to deliver business outcomes You will define robust business cases with clear ROI and business metrics to acquire resource needed to exploit any identified market trends and growth opportunities You will be the senior leader of Consumer Solutions for International Markets and will be expected to represent TransUnion as needed in senior client engagements. Your ability to speak at this level will ensure TU is seen as credible and you will drive the conversation to uncover opportunities aligned to TU solutions efficiently You will represent the international markets in Global strategy reviews to help shape wider Global strategy, ensure key objectives are considered, learn about alternative strategies from enterprise or US counterparts to help improve approach in international markets You will be responsible for management and development of talent to ensure that the international product portfolio exceeds business objectives Financial planning, forecasting and capital management You will be responsible for collaboration with matrix partners to drive a top-down revenue plan and will partner with Sales to build bottom up plan that aligns with the goals of the International and Global Consumer Solutions objectives Monitor and report to leadership on revenue performance against plan Tell the International Consumer Solutions story internally by being the lead presenter to C-Suite (CM1), Head of Global Solutions and other executives in monthly finance reviews, quarterly business reviews and in our annual 3-year strategic planning cycle Product roadmap and backlog management You will influence the product roadmap across new and existing products, ensuring that products are managed throughout their lifecycle, including sunset You will have direct leadership responsibilities for International Consumer product leaders Collaborate with cross-functional counterparts in Global Technology, Data Science and Analytics to develop and effectively manage a unified global roadmap across the product portfolio Monitor costs and maintain them within agreed targets, when appropriate, develop cost reduction strategies for International Go-to-Market Planning and Execution You will be a domain expert in the international consumer market with a deep understanding of market challenges in addition to being well connected across senior stakeholders at various customers and prospects. You will use this foundation to engage and collaborate with your International functional GTM colleagues to support the broader Consumer Solutions’ business needs (market planning, product marketing, R&C, marketing and training and development) You will oversee the International Consumer Solutions Consulting Services team, bringing together the right mix of practitioner experience, product expertise, technical knowledge, market knowledge, sales experience to work with the local sales team to maximize success and conversion rates of pipeline In addition to supporting sales engagements as needed, you will work with the Sales and Specialist Sales teams to proactively develop sector-specific GTM and sales plans; and work with the Sales teams to ensure pipeline growth and conversion is sufficient to meet/exceed revenue growth Ensure product training and upskilling of the sales teams supporting International Consumer Solutions. You will be responsible for championing the cause for value propositions, value selling, solution selling, etc. Ensure products are compliant with local/global (as appropriate) regulatory and privacy requirements

Requirements

Proven senior product leadership experience in Consumer solutions
15+ years of progressively more responsible experience in product innovation
Strong strategic thinker with a track record of success working with less defined, whitespace opportunities
Experience working with partners from many verticals , from financial services, to telco, insurance and more
Experience working and understanding Consumer Global landscape for Privacy, Compliance, and Data regulations
Strong track record of managing product strategists and leaders
Strong knowledge of cloud partner capabilities, partnerships, and management across teams
Experience developing and delivering product roadmaps for business prioritization; develops business cases and advocates for investment as needed, which includes partnering with market teams and IT teams across the TU matrix
Compelling and effective communication, cross-functionally and at all levels, internal and external
Exudes accountability and ownership and is passionate about the problems their products solve
Solid organizational, project management, problem-solving, and decision-making skills with a high degree of comfort managing multiple assignments
Driven by intellectual curiosity and independent thinking with a positive “can-do” attitude

Nice To Haves

15+ year experienced practitioner in a consumer credit and identity solutions with a track record of delivering value; preferably with some experience within a Global role
Strong background in risk management
Executive Management and leadership experience in successfully building and growing global teams
Track record of building and executing ground up strategies to deliver on major organizational initiatives
Bachelor’s degree in technical or business discipline
MBA or other Master’s degree highly desired

Responsibilities

Define and support the regions with product design and user experience
Build and steward the implementation of the Identity strategy, gather voice of the customer, vertical & regional leaders and the relevant markets, define the data and product roadmap, and provide thought leadership, globally.
Developing product strategies
You will form a key part of the Product Development Leadership Committee process with sign off on all new product developments for International Consumer products and ensure the GTM objectives are represented
You will drive the development of International Consumer product strategy for Credit, Identity Protection, Offers-as-a-service, Breach products that incorporates GTM, Product and aligns with Global strategy objectives to deliver business outcomes
You will define robust business cases with clear ROI and business metrics to acquire resource needed to exploit any identified market trends and growth opportunities
You will be the senior leader of Consumer Solutions for International Markets and will be expected to represent TransUnion as needed in senior client engagements. Your ability to speak at this level will ensure TU is seen as credible and you will drive the conversation to uncover opportunities aligned to TU solutions efficiently
You will represent the international markets in Global strategy reviews to help shape wider Global strategy, ensure key objectives are considered, learn about alternative strategies from enterprise or US counterparts to help improve approach in international markets
You will be responsible for management and development of talent to ensure that the international product portfolio exceeds business objectives
Financial planning, forecasting and capital management
You will be responsible for collaboration with matrix partners to drive a top-down revenue plan and will partner with Sales to build bottom up plan that aligns with the goals of the International and Global Consumer Solutions objectives
Monitor and report to leadership on revenue performance against plan
Tell the International Consumer Solutions story internally by being the lead presenter to C-Suite (CM1), Head of Global Solutions and other executives in monthly finance reviews, quarterly business reviews and in our annual 3-year strategic planning cycle
Product roadmap and backlog management
You will influence the product roadmap across new and existing products, ensuring that products are managed throughout their lifecycle, including sunset
You will have direct leadership responsibilities for International Consumer product leaders
Collaborate with cross-functional counterparts in Global Technology, Data Science and Analytics to develop and effectively manage a unified global roadmap across the product portfolio
Monitor costs and maintain them within agreed targets, when appropriate, develop cost reduction strategies for International
Go-to-Market Planning and Execution
You will be a domain expert in the international consumer market with a deep understanding of market challenges in addition to being well connected across senior stakeholders at various customers and prospects. You will use this foundation to engage and collaborate with your International functional GTM colleagues to support the broader Consumer Solutions’ business needs (market planning, product marketing, R&C, marketing and training and development)
You will oversee the International Consumer Solutions Consulting Services team, bringing together the right mix of practitioner experience, product expertise, technical knowledge, market knowledge, sales experience to work with the local sales team to maximize success and conversion rates of pipeline
In addition to supporting sales engagements as needed, you will work with the Sales and Specialist Sales teams to proactively develop sector-specific GTM and sales plans; and work with the Sales teams to ensure pipeline growth and conversion is sufficient to meet/exceed revenue growth
Ensure product training and upskilling of the sales teams supporting International Consumer Solutions. You will be responsible for championing the cause for value propositions, value selling, solution selling, etc.
Ensure products are compliant with local/global (as appropriate) regulatory and privacy requirements

Benefits

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups.
Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

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