Vice President Insurance, Risk Management, and Claims

J.B. Hunt•Lowell, AR

16d

About The Position

Under administrative direction, this position is responsible for the management of the company's risk mitigation programs, including claims processing, as well as the structure, design, and procurement of the insurance and risk financing programs across all areas of the company's exposures. This role also collaborates in establishing and promoting the company's enterprise risk management practices.

Requirements

Bachelor's degree in Business, Finance, Risk Management, or related field with 15 years Auto/General Liability Claims, Insurance, Risk Management, or relevant experience with at least 10 years of which being direct management experience
Demonstration of the following skills and abilities through education, certifications, military, or other experiences
Travel required up to 25% of the time
International travel required on occasion; must have valid passport and be permitted to travel outside of the United States
Ability to read and understand insurance policies and policy terms/language
Ability to understand risk financing options and accounting principles
Ability to understand legal contractual terms
Ability to understand claims and litigation strategy and process
Ability to uphold a professional demeanor in all interactions, demonstrating empathy and patience in the face of challenging situations
Ability to accurately analyze situations and reach productive decisions based on informed judgment
Ability to adapt to a dynamic work environment and shifting priorities and directives
Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
Ability to work with a variety of individuals and groups in a constructive and collaborative manner
Ability to capture and document relevant business information in an auditable, organized, and easily retrievable manner
Ability to process information with high levels of accuracy
Ability to effectively and persuasively communicate
High School

Nice To Haves

Auto/general liability, cargo and workers' comp claims, insurance, or risk management experience in the transportation industry
Certified Property Casualty Underwriter (CPCU) certification
Experience in managing Claims or Litigation teams within the Transportation or Insurance industry
Experience in managing large claims volume programs, including complex claims matter management systems
Ability to maintain composure under pressure
Ability to type at least 30 words-per-minute
Knowledge of claim investigation procedures
Knowledge of approaches and techniques for recognizing, anticipating, and resolving problems
Proficiency in documenting case details accurately and assessing payment eligibility

Responsibilities

Utilizes personal skills and independent knowledge to build relationships within the insurance underwriting community to promote positive structure and design of cost effective insurance programs
Utilizes personal skills and industry knowledge to build effective relationships with national insurance broker practices to ensure the most favorable insurance markets, structures, and pricing are being utilized; including, but not limited to, managing multiple insurance brokers across various lines of coverage
Utilizes personal skills and industry knowledge to build effective relationships with industry peers to remain updated of evolving industry topics and matters that can effect insurance, claims, and risk programs
Utilizes personal knowledge and experience to effectively manage teams to ensure protection of the company's assets, employees, and shareholders in a legal and fair manner, while ensuring all claims are handled according to insurance policy guidelines
Oversees accurate and up-to-date reserving levels for all claims exposures against the company
Partners closely with the company's CFO and finance teams to ensure proper accounting of risk financing programs
Confers with Executive leadership and Board of Directors regularly, advising on potential material company exposures and mitigation efforts combatting these exposures
Affirms business unit leadership is fully informed of all financial exposures relevant to their areas of responsibility and provides strategic guidance on the development and implementation of mitigation frameworks to address associated risks
Utilizes independent knowledge in working with business-unit-level operations to identify and assist in development of programs designed to mitigate risk and financial exposure
Utilizes independent knowledge in working with legal and procurement teams to evaluate and negotiate acceptable contractual risk mitigation and insurance terms
Utilizes strong negotiations skills in insurance procurement/policy adjustments and claims and litigation scenarios
Utilizes interpersonal skills in influencing others outside and within the organization, fostering alignment and driving optimal outcomes