Vice President, Hospitality - Aman At Sea

Aman Group•Plantation, FL

12d

About The Position

Join our corporate team at Aman at Sea. For over three decades, Aman has been synonymous with creating peaceful retreats that offer an escape from the everyday. With the arrival of Amangati, our first luxury motor yacht, Aman expands beyond land, reshaping water exploration and spearheading a new era in maritime experiences. Role The Vice President, Hospitality will serve as a key member of the leadership team, responsible for translating AMAN’s renowned product, service, and brand standards into a world-class ocean-going yachting experience. This leader will collaborate closely with AMAN’s brand, product, and operations teams to ensure every onboard touchpoint reflects the brand’s signature understated luxury and excellence. The role requires a high degree of emotional intelligence, cultural awareness, and operational expertise to create an environment that delivers exceptional guest experiences while maintaining compliance with all maritime regulations and best practices.

Requirements

Bachelor’s degree in Hospitality Management, Business Administration, or a related field (advanced degree preferred).
Minimum of 10 years’ senior leadership experience in luxury hospitality, cruise, or ultra-luxury resort environments.
Proven ability to deliver world-class guest experiences across multicultural and multinational teams.
Strong financial acumen with experience in budgeting, forecasting, and performance management.
Deep understanding of shipboard hotel operations and international maritime compliance.
Demonstrated success in leading, mentoring, and developing high-performing global teams.
Excellent communication, presentation, and interpersonal skills with strong influencing capability.
Highly organised and detail-oriented, with the ability to manage multiple priorities under pressure.
Proficient in corporate and shipboard technology systems for hospitality and operations management.
Flexible and globally mobile, with the ability to travel internationally and support extended operational periods.

Responsibilities

Translate AMAN’s brand philosophy and guest experience into a distinctive, ultra-luxury onboard hospitality environment.
Develop and implement departmental operating manuals, policies, and Standard Operating Procedures (SOPs).
Create job descriptions and organizational structures for all shipboard hotel roles, ensuring ILO and labour law compliance.
Develop and manage departmental budgets for newbuild, first fit, and ongoing operations.
Partner with Technical Services and Crewing Agents to ensure seamless hotel operations and crew readiness.
Collaborate with procurement to define product specifications, logistics, and supply chain requirements.
Establish and monitor KPIs, dashboards, and performance metrics to ensure operational excellence.
Lead the design and delivery of training programs that uphold AMAN’s service, safety, and compliance standards (USPHS, ADA, NLV, HACCP, etc.).
Conduct market and competitive analysis to inform business planning and product enhancements.
Work cross-functionally with marine, IT, and commercial leadership to ensure full integration and alignment across operations.