Vice President Growth, Federal Markets

NeuroFlow•Philadelphia, PA

29d

About The Position

The VP Growth, Federal Markets drives business growth across NeuroFlow's federal portfolio. Success in this role requires thriving in ambiguity, adapting to change, and maintaining a long-term commitment to NeuroFlow's mission to create a happier, healthier world. You'll think strategically and creatively about client experience to ensure satisfaction across the portfolio while serving as the senior executive for federal accounts.

Requirements

10+ years of federal government experience
5+ years of health technology experience
Proven track record working with federal government customers in healthcare technology
Existing relationships with federal government leaders in the portfolio
Experience leading technology initiatives
10+ years managing relationships with multiple external clients across different geographies
Strong executive-level communication skills, including formal presentation and negotiation
Demonstrated ability to oversee client deliverables in highly matrixed environments
Proven organizational skills with ability to work flexibly in ambiguous situations
Willingness and ability to travel up to 50%
Bachelor's degree or equivalent experience
Ability to secure PIV Card and federal clearance

Responsibilities

Establish and maintain executive-level relationships with senior leaders at existing and potential clients, internal stakeholders, and strategic suppliers
Provide executive oversight of the federal portfolio, serving as the focal point for accountability and escalation
Achieve service excellence in delivery and operations while meeting NPS targets
Drive innovation and growth to meet evolving customer needs
Support renewals and identify add-on growth opportunities
Coordinate with Public and Commercial Growth teams on new business opportunities to achieve growth and financial targets
Represent NeuroFlow at industry meetings and conferences through participation and thought leadership
Collaborate on identification and prioritization of product and service offerings
Lead matrixed teams to accomplish performance objectives
Champion enterprise-wide priorities and initiatives