Vice President, Global Sales Enablement

Asurion

1d•Remote

About The Position

We’re seeking a Vice President, Global Sales Enablement to set and own the enterprise-wide sales enablement strategy that fuels revenue growth, strengthens customer trust, and drives measurable commercial outcomes across all sales channels. This role will architect, govern, and scale enablement that equips frontline sales and retention teams to win from acquisition through lifetime value, while aligning tightly with Sales, Product, Operations, and Revenue leadership. As the Vice President of Sales Enablement, you’ll own the global enablement strategy supporting frontline sales and customer retention. You’ll lead a team responsible for delivering impactful onboarding, coaching, training, content, and tools that empower sales Experts and leaders to drive results across Asurion’s Customer Solutions organization. This is a critical role supporting Aurion’s core growth strategy. Re-igniting Asurion’s inside sales is critical to the company’s growth strategy. This role is central to our growth strategy. You will partner closely with stakeholders across Operations, Product, Learning & Development, Finance, and HR to develop scalable programs that improve sales effectiveness and drive customer trust and loyalty. This role blends strategic leadership, cross-functional collaboration, and a strong operational mindset to elevate Asurion’s frontline performance.

Requirements

Bachelor’s degree required; Master’s degree or MBA preferred
10+ years of experience in a sales role, learning & development, or sales operations - preferably in a fast-paced, high-volume customer-facing environment
10+ years leading high-impact teams with a proven track record of strategy execution and operational excellence
Deep expertise in designing and delivering sales enablement programs, including onboarding, coaching, and content development
Ability to translate customer and frontline insights into enablement programs that drive measurable performance improvement
Excellent collaboration and stakeholder management skills, with experience influencing across all levels of a global organization
Strong analytical skills and fluency in enablement metrics, KPIs, and dashboards
Familiarity with modern enablement tools and platforms (e.g., LMS, CMS, Salesforce, coaching tools)
Executive communication skills, with experience presenting to senior leadership

Nice To Haves

Lean Six Sigma, Agile, or similar process improvement experience is a plus

Responsibilities

Drive Sales Performance
Develop and execute a global sales enablement strategy aligned with customer needs, business goals, and frontline capabilities across the Hub, Field, and stores.
Routinely present sales results to the Executive Committee and the Chief Revenue Officer.
Design scalable enablement programs for onboarding, continuous learning, coaching, and leadership development across multiple sales channels
Ensure frontline Experts are equipped with the right messaging, tools, and training to drive customer conversations that convert and retain
Align enablement content and delivery with the customer journey and sales lifecycle to support value-driven, customer-first engagement
Drive Strategic Collaboration
Partner with Product, L&D, Marketing, and Sales Ops to align training and tools with product launches, customer feedback, and go-to-market strategy
Collaborate cross-functionally to integrate enablement into business processes, technology platforms, and operational rhythms
Serve as a voice of the field, ensuring sales feedback is translated into action across functions
Measure and Optimize Impact
Define and track KPIs related to sales effectiveness, knowledge retention, training utilization, and enablement ROI
Use data-driven insights to continuously improve enablement strategies, adjusting programs based on feedback, performance trends, and business shifts
Support incentive program alignment (in partnership with Compensation and Finance) to reinforce desired behaviors and outcomes—without being the primary owner
Lead with Culture and Purpose
Cultivate a high-performing, inclusive team that operates with curiosity, humility, and a shared commitment to results
Promote a culture of continuous learning, ethical leadership, and collaborative problem solving across the organization
Embody Asurion’s leadership values: Customer First: Design enablement programs that prioritize real customer value and frontline empowerment One Team: Build strong partnerships and lead with low ego, high trust Act with Integrity: Model accountability, transparency, and ethical decision-making Divine Discontent: Drive innovation, embrace feedback, and never settle for the status quo