Vice President - Global Markets Client Onboarding

Barclays•New York, NY

12d•Onsite

About The Position

Purpose of the role Liquid Finance Platform covers a variety of roles and is central to the delivery of best-in-class products and services, and for the provision of strategic client and risk solutions across the full spectrum of the Prime Financing businesses. Join Barclays as a Vice President - Global Markets Client Onboarding. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. The focus of this role is to be a catalyst in driving improvements within our end-to-end Onboarding process through cycle time reductions, increasing our scale of coverage and cross-selling, and improving client satisfaction, particularly for our top tier clients. In this role, you will act as a critical point of contact for clients and act as their advocate through the Barclays infrastructure by partnering with Sales, KYC, Credit Risk, Legal, Operations and other internal teams towards getting clients “ready to trade”. The focus of the role is both servicing our existing clients but also partnering with Sales and other business areas in driving opportunities for revenue growth. In addition, you will also drive process improvements towards achieving our goals and partnering with Technology to enhance automation, workflow, and transparency within the E2E process as part of our robust tech agenda over the coming years.

Requirements

Knowledge of end-to-end onboarding processes for Markets client across a variety of journeys
Experience in facilitating client Onboarding and improving client satisfaction
Understanding of the Markets trading business and financial products
Ability to obtain and assess data across multiple internal and external sources and leveraging that understand trends and drive meaningful change
Ample understanding of operational risk, controls, and governance frameworks

Nice To Haves

Excellent verbal and written communication, particularly with external clients and senior stakeholders
Proactive approach with relationship-building and stakeholder management
Ability to influence, motivate, and coordinate teams across an organization with examples of driving change and delivery through others
High attention to detail with multitasking capability
Problem-solving mindset with the ability to address inquires directly and collaboratively

Responsibilities

Working with clients to optimise the Liquid Financing relationship
Provide best-in-class service and escalation oversight
Primary contact for Liquid Financing clients in areas such as trading, risk, billing and reporting
Provide expertise on industry and regulatory initiatives
Subject matter expert for our clients, with a deep understanding of each client’s business mix, operational requirements and product sensitivities
To contribute or set strategy, drive requirements and make recommendations for change.
Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.
If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes.
They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction.
They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments.
They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.
Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
Manage and mitigate risks through assessment, in support of the control and governance agenda.
Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives.
In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
Adopt and include the outcomes of extensive research in problem solving processes.
Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right.
They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.