Vice President, Consumer Bank Advocacy, Chief Business Office

JPMorgan Chase & Co. • Wilmington, DE

2d

About The Position

Join the Chief Business Office, where you will lead advocacy initiatives in the
consumer bank space. This dynamic role offers broad exposure across key business
areas and the opportunity to help drive strategic initiatives, operational
excellence, and organizational effectiveness.

As Vice President, Consumer Bank Advocacy in the Chief Business Office, you will
be instrumental in driving and managing cross-functional programs that support
the firm’s business advocacy efforts in the consumer and retail banking space.
 You will work at the intersection of consumer payments and policy, tackling
some of the most important issues shaping the industry. No two days will be the
same as you collaborate with expert teams to shape conversations around existing
and emerging policies. This is a fast-paced, evolving environment where your
passion, knowledge of consumer payments, and strong project management and
communication skills will be highly valued.

Requirements

• Minimum of 5 years’ experience in a fast-paced, dynamic, matrixed environment.
• Knowledge of, and passion for, emerging consumer payments products.
• Understanding of interchange economics, payment systems, or related regulatory developments.
• Excellent written and verbal communication skills.
• Strong project management and organizational skills, with the ability to manage multiple high-priority initiatives concurrently.
• Self-starter who works independently and drives deliverables.
• Proven ability to build relationships across all levels of the organization.
• Results-oriented, intellectually curious, with keen attention to detail and a bias towards action.
• Ability to interview subject matter experts, synthesize large amounts of information, and communicate research to senior leadership in multiple formats.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Teams, OneDrive).

Responsibilities

• Build and maintain a perspective on competition, consumer needs, and the regulatory landscape in consumer banking, which will inform the team’s strategy.
• Project manage coordinated initiatives across multi-disciplinary teams, from product to consumer research and go-to-market strategy and execution.
• Build relationships across teams and all levels to drive collaboration and project success.
• Support ad hoc projects and initiatives as needed in a dynamic, evolving environment.
• Execute multi-disciplinary strategic, integrated communications efforts to advance advocacy priorities.
• Oversee and drive reporting surrounding governance initiatives to ensure transparency and accountability across key business functions.
• Build perspectives through research, analysis, and intuition
• Work with some of the most emerging issues in financial services, including digital assets (i.e crypto & stablecoins), interchange, fraud and scams etc., to inform business strategy and advocacy.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed