Vice President, Clinical Operations & System Integration

Centene Corporation

About The Position

Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members. Position Purpose: Leads the strategy and execution of technology solutions to support clinical operations, including but not limited to systems requirement gathering, monitoring and improvements. Oversees the implementation, integration, and ongoing support of clinical systems, as well as ensuring that technology effectively enables clinical staff to deliver high-quality care. Oversees and executes vision and roadmap in collaboration with clinical and technology leaders to drive enterprise-wide clinical technology initiatives and improvements. Partners with senior leaders to ensure successful product launch, execution, and support for technology solutions. Leads complex projects and technical innovation activities in collaboration with cross functional leaders in a matrixed environment. Leads the SME team who provides consultation and direct testing services for all technology initiatives and implementations. Partners with stakeholders to analyze system needs for all business operations functions, assist with system requirements, influences the design of integrated solutions, and develops integration strategies. Implements integration solutions within the operations space, ensure thorough testing to guarantee functionality and performance, and oversees deployment. Identifies and resolves issues related to system integration and provide technical support to end-users. Documents integration processes, workflows, and system configurations, and provides training to relevant personnel. Continuously monitors the performance of integrated systems, identifies areas for improvement, and optimizes system performance and reliability. In essence, the Operations and Systems Integration role is crucial for ensuring that different systems within an organization work together efficiently and effectively, supporting overall business objectives. Performs other duties as assigned. Complies with all policies and standards.

Requirements

Bachelor's Degree required or equivalent experience required
7+ years Strong understanding of system architecture, integration technologies, and relevant programming languages required
6+ years Ability to analyze complex technical issues, troubleshoot problems, and develop effective solutions required.
Excellent verbal and written communication skills to effectively collaborate with teams, stakeholders, and end-users required.
Ability to manage integration projects, prioritize tasks, and meet deadlines required
Adaptability to changing technologies and business needs required or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Responsibilities

Leads the strategy and execution of technology solutions to support clinical operations, including but not limited to systems requirement gathering, monitoring and improvements.
Oversees the implementation, integration, and ongoing support of clinical systems, as well as ensuring that technology effectively enables clinical staff to deliver high-quality care.
Oversees and executes vision and roadmap in collaboration with clinical and technology leaders to drive enterprise-wide clinical technology initiatives and improvements.
Partners with senior leaders to ensure successful product launch, execution, and support for technology solutions.
Leads complex projects and technical innovation activities in collaboration with cross functional leaders in a matrixed environment.
Leads the SME team who provides consultation and direct testing services for all technology initiatives and implementations.
Partners with stakeholders to analyze system needs for all business operations functions, assist with system requirements, influences the design of integrated solutions, and develops integration strategies.
Implements integration solutions within the operations space, ensure thorough testing to guarantee functionality and performance, and oversees deployment.
Identifies and resolves issues related to system integration and provide technical support to end-users.
Documents integration processes, workflows, and system configurations, and provides training to relevant personnel.
Continuously monitors the performance of integrated systems, identifies areas for improvement, and optimizes system performance and reliability.
Performs other duties as assigned.
Complies with all policies and standards.