Vice President, Client Services

Real Chemistry

5d•$180,000 - $230,000•Hybrid

About The Position

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. The Vice President will serve as a senior leader driving transformative client partnerships and shaping strategic direction across complex healthcare marketing initiatives. This role demands a visionary executive with deep expertise in peer-to-peer education, omnichannel brand strategy, and organizational leadership. As a trusted advisor to C-suite clients, the Vice President ensures excellence in execution, compliance, and measurable business outcomes while championing growth, innovation, and enterprise-wide impact.

Requirements

Bachelor’s degree in marketing, communications, business, or related field; advanced degree preferred.
15+ years of experience in healthcare marketing, agency leadership, or pharmaceutical/biotech industries.
Proven track record in executive-level client leadership, strategic planning, and enterprise growth.
Expertise in peer-to-peer education, omnichannel brand strategy, and regulatory compliance.
Demonstrated success in leading large, cross-functional teams and managing complex, multi-million-dollar engagements.
Exceptional executive communication, negotiation, and relationship-building skills.
Travel: Moderate overnight/weekend travel (up to 30%).

Responsibilities

Set Strategic Vision: Define and lead enterprise-level strategies that advance client objectives and position the organization as a market leader.
Executive Client Leadership: Serve as a primary strategic partner to senior client stakeholders, influencing brand vision and long-term growth.
Drive Market Innovation: Translate market trends, competitive intelligence, and performance analytics into forward-thinking strategies that deliver ROI and competitive advantage.
Enterprise Planning & Governance: Oversee integrated business planning, forecasting, and strategic alignment across multiple portfolios and senior stakeholders.
Operational Excellence: Establish success metrics and champion continuous optimization through data-driven insights and best practices.
Organizational Leadership: Mentor senior account leaders, foster a culture of high performance, and guide talent development across teams.
Resource & Financial Stewardship: Direct large-scale budgets, resource allocation, and operational frameworks to ensure flawless execution and profitability.
Compliance & Risk Management: Partner with internal and client teams to uphold medical, legal, and regulatory standards across all initiatives.
Growth Leadership: Identify and lead organic growth opportunities, spearhead new business development, and contribute to enterprise expansion.
Process Innovation: Drive evolution of SOPs, operational models, and efficiency initiatives to scale organizational capabilities.

Benefits

Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.
Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.
Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

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