Vice President, Client Processing I

BNY Mellon • Lake Mary, FL

13d

About The Position

Vice President, Client Processing At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Client Processing - IC4 to join our Client Processing team. This role location is Lake Mary FL. In this role, you’ll make an impact in the following ways: Provide complex analytics and reporting services, working to improve and automate Client Processing systems Manage complex external client issues including ongoing client servicing, post-sales support, resolving operational issues, and product implementations Assist in communicating needs and issues with internal and external clients Participate in innovative product development, product enhancement, and system testing to ensure accurate and efficient processing of high-value transactions Solve complex problems using in-depth system knowledge and apply creativity to determine permanent resolutions Provide technical assistance and support to lower level client processing roles Supervise a small Client Processing team and contribute to the achievement of team objectives

Requirements

• Bachelor’s degree or equivalent combination of education and experience required; advanced/graduate degree preferred
• 7-10 years of total work experience preferred
• Experience in brokerage processing preferred
• Applicable local/regional licenses or certifications as required by the business
• People leadership experience supervising a small team

Responsibilities

• Provide complex analytics and reporting services, working to improve and automate Client Processing systems
• Manage complex external client issues including ongoing client servicing, post-sales support, resolving operational issues, and product implementations
• Assist in communicating needs and issues with internal and external clients
• Participate in innovative product development, product enhancement, and system testing to ensure accurate and efficient processing of high-value transactions
• Solve complex problems using in-depth system knowledge and apply creativity to determine permanent resolutions
• Provide technical assistance and support to lower level client processing roles
• Supervise a small Client Processing team and contribute to the achievement of team objectives

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level