Vice President, Client Migrations

Jobgether

16h • $210,000 - $255,000 • Hybrid

About The Position

This senior leadership role is responsible for guiding large-scale client migration initiatives across complex healthcare and benefits platforms. The Vice President will lead cross-functional teams to execute seamless transitions from legacy systems to modern, integrated solutions, ensuring minimal disruption to clients and their members. The role requires a strategic mindset combined with operational rigor to balance multiple simultaneous projects while maintaining high-quality delivery. Acting as the primary escalation point for critical issues, the VP will foster strong client relationships, drive process improvements, and coach high-performing teams. Success in this role directly impacts client satisfaction, retention, and organizational reputation in a fast-paced, mission-driven environment.

Requirements

• 15+ years of experience in healthcare, employee benefits, insurance, or TPA environments.
• At least 10 years in leadership roles with people management responsibilities.
• Proven track record in managing large-scale client implementation projects with 95%+ on-time delivery.
• Deep knowledge of claims administration platforms and digital engagement tools.
• Strong project management skills; PMP or equivalent certification preferred.
• Experience managing budgets, risk frameworks, and compliance requirements.
• Excellent communication and stakeholder management skills, with the ability to influence at all levels.
• Data-driven decision-making capabilities and experience handling multiple concurrent projects in complex environments.

Responsibilities

• Lead, develop, and mentor a diverse team of solution designers, business analysts, and implementation specialists managing enterprise-scale client migrations.
• Provide executive oversight of all migration projects, ensuring on-time delivery, compliance, and alignment with client expectations.
• Define and implement migration strategies for claims platforms and digital experiences in partnership with technology, operations, and client services teams.
• Monitor project performance, allocate resources, and hold teams accountable for achieving key success metrics.
• Build and maintain strong client relationships, communicating project status, risks, and milestones across organizational levels.
• Oversee technical execution, ensuring solutions meet both client requirements and regulatory compliance standards.
• Proactively identify and manage project risks, resolving complex challenges while minimizing implementation disruptions.
• Foster a culture of collaboration, continuous improvement, and client-centricity within the migration organization.

Benefits

• Competitive base salary: $210,000–$255,000, dependent on location, skills, and experience.
• Comprehensive medical, dental, and wellness benefits from day one.
• Unlimited PTO and support for work-life balance.
• Mental health support, retirement planning, and financial protection programs.
• Professional development opportunities with dedicated learning budgets and clear career progression.
• Mission-driven culture emphasizing diversity, equity, and inclusion.
• Flexible work options to support remote or hybrid arrangements.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 11-50 employees