Vice President - Card Cobrand and Partner Product Delivery Manager

JPMorgan Chase & Co.•Wilmington, DE

About The Position

The Cobrand and Partner Product organization within JPMorgan Chase’s Consumer &Community Banking (CCB) division is dedicated to delivering innovative,customer-centric solutions that power some of the world’s most recognized brandsand strategic partnerships. Our team manages end-to-end product development anddelivery for cobrand credit cards and partner platforms, driving value formillions of customers and supporting multi-billion dollar businessrelationships. We collaborate closely with internal stakeholders and externalpartners to ensure seamless integration, operational excellence, and abest-in-class user experience. By leveraging advanced technology, data-driveninsights, and agile methodologies, we continuously evolve our products to meetchanging market needs and exceed customer expectations. The Cobrand and Partner Product organization within JPMorgan Chase’s Consumer &Community Banking (CCB) division delivers innovative, customer‑centric solutionsthat power leading brands and strategic partnerships. We manage end‑to‑endproduct development and delivery for cobrand credit cards and partner platforms,driving value for millions of customers and supporting multi‑billion‑dollarrelationships. By leveraging advanced technology, data‑driven insights, andagile methodologies, we integrate seamlessly with partners, uphold operationalexcellence, and continuously evolve to meet market needs and exceed customerexpectations.

Requirements

5+ years of experience (or equivalent expertise) in product delivery, releasemanagement, or a relevant domain.
Demonstrated ability to execute operational management and change readinessactivities across complex, cross‑functional programs.
Strong understanding of the product lifecycle, with a proven track recordmanaging large‑scale releases and deployments.
Hands‑on experience with agile methodologies and tools (Jira Align and Jira),including reporting and data management.
Analytical mindset focused on user experience, outcome delivery, andcontinuous improvement, strong communication and collaboration skills.
Experience establishing and operating within governance, risk, and controlframeworks; ability to embed controls into agile delivery.

Nice To Haves

Experience in financial services or technology industries; familiarity withpartner/cobrand card programs is a plus.
Certified Scrum Master (CSM) or Product Owner (CSPO); additionalcertifications (e.g., SAFe, PMP, CISA/CRISC) beneficial.
Experience with portfolio health reporting (PHR), PAT/Product Agility Toolcertification, Product Cabinet engagement, and NBI controls.
Exposure to finance partnership and supplier cost tracking, includingrun‑rate monitoring and YTD variance analysis.

Responsibilities

Delivery and release management
Manage and coordinate product and feature releases, ensuring timely,high‑quality delivery aligned to product strategy and the end userexperience.
Develop and maintain release schedules, runbooks, documentation, and statusreports; facilitate cross‑functional communication and remove impediments.
Track progress across the product lifecycle, proactively identify risks, andimplement mitigation strategies; manage dependencies across teams andproducts.
Agile ways of working and metrics
Utilize Jira Align and Jira to manage backlogs, epics, features, and stories;maintain strict hygiene to ensure data accuracy and completeness.
Monitor and report sprint and flow metrics (e.g., velocity, burndown,completion rate, predictability, cycle time) and drive continuousimprovement.
Lead Product Health meetings and quarterly/PI planning, aligning onpriorities, dependencies, and next steps; maintain Product Cabinetengagement.
Summarize and analyze agile metrics and ensure Product Agility Toolcertification; support PAT site integration and related standards.
Governance, risk, and control oversight
Ensure strict adherence to governance, risk, and control requirementsthroughout delivery (including new business initiative controls).
Manage NBI controls end‑to‑end: track submissions, address red flags, andmonitor flags in Jira Align; ensure required approvals before workprogresses.
Prepare and maintain Portfolio Health Reports (PHR) covering businessreadiness, governance, controls, agility controls, and financial forecasting.
Oversee PHR controls: intake management, delivery monitoring, incidentmanagement, portfolio management; monitor aging epics and readiness.
Identify and manage work risks, including LRCC mitigation observations;partner with Area Product Owners (APOs) to assess control effectiveness andimprove.
Oversee access management and implement risk mitigation strategies; ensurePXT controls and operating standards are consistently met.
Reporting and executive insights
Prepare and deliver Align status reports for clear visibility into producthealth, risks, and progress.
Develop and present executive‑ready reports and dashboards to share quarterlyprogress, key achievements, risks, and strategic recommendations.
Build a metric taxonomy linking epics/features to outcomes and controls;ensure reporting accuracy through data quality checks and documentation.
Financial management and supplier oversight
Track supplier costs and collaborate with technology finance partners onfinancial planning and variance analysis.
Monitor financial performance, including run rate and year‑to‑date variance;ensure operations remain within budget and aligned to strategic priorities.
Stakeholder management and communication
Partner closely with product, technology, risk, audit, operations, finance,and external partners to align priorities and resolve conflicts.
Communicate complex topics simply and credibly across executive and deliveryaudiences; drive timely, well‑documented decisions through governance forums.