Vice President, Business Operations

Zeta Global•New York, NY

1d•$150,000 - $200,000•Hybrid

About The Position

We’re seeking a strategic and results-driven VP of Business Operations to lead key strategic and operational initiatives across the Acquisition Business Unit. This role blends business strategy, operational excellence, and financial rigor — enabling scalable growth in a fast-moving marketing technology organization. The ideal candidate brings a background in Business Operations, Sales Strategy, or Chief of Staff, and thrives at the intersection of data, process, and leadership. Experience in Management Consulting or Investment Banking is valued, but we’re seeking someone who has applied that experience in operating roles. A bonus if you have experience in mar-tech, ad-tech, or customer acquisition marketing. This is a hybrid role based out of our NYC office.

Requirements

Minimum 10+ years of experience in Business Operations, Corporate Strategy, or Business Strategy.
Experience in Management Consulting or Investment Banking is a plus, but must be complemented by hands-on operating experience.
Strong analytical skills with the ability to translate data into clear, actionable business insights.
Proven ability to operate as a strategic thought partner to senior executives, connecting insights to execution.
Track record of diagnosing process gaps, designing scalable solutions, and leading through influence.
Excellent communication, presentation, and interpersonal skills — must be confident working with and influencing executive-level stakeholders.

Nice To Haves

experience in mar-tech, ad-tech, or customer acquisition marketing.

Responsibilities

Partner with the leadership team to define and drive the business unit’s strategic priorities, planning cycles, and performance goals.
Collaborate with Finance and Sales to ensure accurate, consistent, and actionable reporting — maintaining reliable Salesforce data, business performance dashboards, and financial analyses that guide leadership decisions.
Identify operational gaps and lead initiatives that drive efficiency, scalability, and business growth across sales, customer success, operations, and product workflows.
Design and implement scalable, repeatable processes that improve execution, strengthen collaboration, and enhance visibility across teams.
Champion continuous improvement — streamlining systems, handoffs, and reporting to accelerate outcomes and enable data-driven decisions.
Lead strategic projects that optimize the customer journey from acquisition through retention, ensuring consistent, measurable impact.
Serve as the connective tissue between teams — ensuring alignment, prioritization, and clear communication across departments.
Partner with executives to evaluate new business opportunities, product strategies, or organizational investments.
Support and drive planning for key company-wide forums — including team offsites, SKO, and leadership meetings — ensuring the right content, messaging, and outcomes are achieved.