Vice President, Account Director

PUBLICIS GROUPE•Philadelphia, PA

45d•$119,510 - $171,675

About The Position

The Vice President, Account Director is responsible for the day to day running of one of the largest accounts, which includes financial processes and profitability while proactively managing and developing team members. The VP, Account Director is expected to be a strategic client contact and advisor, with visible ongoing engagement. DO YOU… love being the go-to partner for clients? have the managerial gusto to lead a team for a large account? balance big-picture strategy with the ability to jump in and get things done? If you've been nodding your head in agreement through these bullets, you may be exactly who we are looking for. ABOUT THE CLIENT SERVICES TEAM As a member of the Client Services (Account) Team, you're an ambassador for the rest of the agency. We're the first people our clients look to for guidance, and we are committed to make sure the client's needs are always met. We're also the liaisons between the client and the rest of the internal agency team, bridging the gap so information is communicated transparently for all parties.

Requirements

10 years' experience within client services; pharma advertising experience required
3+ years leading, coaching, and developing teams
Proactive, action-oriented mindset with a bias toward solutions
High degree of integrity and trustworthiness in all interactions
Commitment to continuous learning and self-development
Proven track record of growing existing business (upselling) and supporting new business pitches

Responsibilities

Own the client relationship on assigned brand
Own the brand strategy and effectively influence the client to achieve brand objectives. Contribute to and may be accountable for new business development
Be responsible for staffing, managing, and leading the assigned account team
Understand agency revenue and profitability model and ensure work is completed within budget by project. Own the revenue and forecast for the brand. Determine and negotiate budget needs; provide input to fee development.
Vigilantly seek to optimize agency services and internal
Serve as team leader to both integrated agency team and to client. Provide assistance related to agency/team/management policies and practices
Approach brand from holistic marketing perspective. Integrate emerging technologies into client recommendations
Have a comprehensive understanding of client's business and have a thorough understanding of industry business trends. Be alert to changes in clients' marketplace
Cultivate relationships with appropriate thought leaders to help maintain solid knowledge of client's business
Be an expert in multiple channels and audiences-enough knowledge to be able to act agnostically when making decisions on behalf of the client
Spearheads the presentation to client of annual plans and significant interim programs
Be responsible for new business opportunities and driving growth on assigned brands
Provide clear strategic direction to agency team. Evaluate creative product against strategic direction and provide constructive feedback
Proactively manage relationship with clients and seek opportunities to strengthen/build new relationships as needed
Seek opportunities to showcase agency work among current and prospective clients
Demonstrate ability to adapt to various client corporate cultures
Solve client issues and independently moderate conflicts with significant complexity and political sensitivity