Internal Medicine Veterinary Technician, ARISE

Ethos Veterinary Health•Queen Creek, AZ

1d•Onsite

About The Position

ARISE is a 24-hour veterinary emergency and critical care (AVECCC) and specialty hospital in Queen Creek, AZ. We have the most skilled doctors in the state and provide significantly complex treatments in the western US. The teams in this department work closely with surgeons, oncologists, internists, radiologists, and a critical care team to provide the highest quality care to our patients. The hospital provides an opportunity to work with state-of-the-art technology including, but not limited to, CT, MRI, and ultrasound. ARISE is an organization that prides itself on its core values to drive a dynamic culture. We offer a unique training program that offers many opportunities to learn and grow from Technician Assistant to our Senior Veterinary Technicians, shift leads, supervisors, and managers. ARISE has a commitment to health and wellness, not only for our patients, but also for our staff. To help manage burnout and compassion fatigue, employees have access to an onsite social worker dedicated to their personal wellness. ARISE offers a competitive compensation package to include but not limited to: CE allowance, full health benefit packages, 401K with a company match, employee pet discounts, and Paid Time Off. Job Purpose: The purpose of the Veterinary Technician is to provide high quality medical support and nursing care to companion animal patients. The technician is routinely entrusted with patient assessments/triage, anesthesia, procedures, drug doses, and treatments. The technician will be responsible for patient care, patient follow-up, and maintenance of Internal Medicine patient records. The technician should enjoy working with diverse people and animals and be friendly and flexible in the face of varying expectations from clients and co-workers. The technician must share a firm belief in the quality of care we provide and communicate this sense of assurance to clients.

Requirements

Experience equivalent to job duties and responsibilities
Excellent veterinary nursing and technical skills
Excellent communication skills – written and verbal
Strong computer skills
Strong ability to multi‐task, delegate and oversee daily workflow
Strong working knowledge of emergency veterinary medicine
Strong work ethic and professionalism
Able to properly restrain dog and cat patients for veterinary care and procedures
Able to stand, sit, bend, restrain, squat for extended periods of time
Able to function within a busy, stressful work environment in a mature, professional manner
Able to lift 60 lbs. in a safe manner
Able to type, write and verbally converse
Able to work the posted schedule

Responsibilities

Proficient IV catheter placement
Use and maintain IV pumps
Understands and carries out written and oral directions
Proficient and accurate drug calculations and administration
Quality nursing and husbandry care of patients
Strong working knowledge of veterinary procedures and pharmacology
Perform in‐hospital lab testing and prepare specimens for outside labs, as needed when lab tech is not available. Report diagnostic testing results to veterinarians
Perform and/or participate in all other diagnostics such as radiology, ultrasound, ECG, BP, and glucose monitoring
Assist veterinarians in outpatient exams by taking histories, vital signs and weights as well as providing client education
Provide nursing care for in‐hospital patients including all DVM requested treatments, diagnostics, and medications
Accurately and completely record all treatments
Conduct pre‐admission exams and discharge hospitalized patients
Perform client callbacks as necessary
Maintain legally defensible medical records in cooperation with veterinarians
Prepping and assisting with ultrasound, endoscopy, thoracoscopy, bronchoscopy, and cystoscopy, including running anesthesia for these procedures
Monitor anesthesia utilizing equipment such as pulse oximeter and electrocardiogram
Prepare patients for anesthetic procedures including pre-op medications, induction/intubation, and procedure set-up
Keep accurate anesthesia/surgical medical records
Effectively communicate treatment and costs to owners and collect signatures and/or verbal consent forms and treatment plans
Maintain cleanliness of surgery suite, treatment area and exams rooms for all surfaces, including lights, tables, cabinets, walls and floors
Keep areas stocked with necessities
Maintain equipment cleanliness and longevity by vacuuming pet hair from keyboards, wheels and equipment
Clean cages, provide fresh bedding regularly and sanitize the cages between patients
Discard sharps appropriately and exchange for empty containers when necessary
Log controlled drugs
Know how to use the inventory module in our veterinary practice‐management software
Restock shelves and drawers in exam rooms and treatment area
Follow OSHA requirements
Follow practice’s health and safety protocols
Be proficient in using our veterinary practice‐management software (EzyVet, SmartFlow, Timeless)
Assist Client Administrators as necessary
Attending staff and individual meetings as scheduled
Answer incoming phone calls; respond with appropriate information; encourage patient exam/evaluation
Greet incoming clients/patients; facilitate medical record paperwork/computer entry
Create estimates for services as requested by the doctor
Admit/discharge patients
Collaborate with pDVMs
Participates in a positive manner in all group sizes.
Refrains from participating in gossip‐leads by example.
Supports team members by assisting other areas, is receptive to feedback and suggestions.
Engages in active problem‐solving vs. Problem‐identifying.
Makes suggestions related to client/patient service improvements and hospital efficiency.