Specialty Veterinary Technician Supervisor, SAVES

Ethos Veterinary Health•Asheville, NC

20h•$31 - $36•Onsite

About The Position

South Asheville Veterinary Emergency & Specialty in beautiful Asheville, NC is hiring a full-time Veterinary Technician Supervisor to join our outstanding Emergency and Critical Care team! Relocation assistance available to qualified candidates! At SAVES , our goal since opening in 2009 has been to practice the gold standard of medicine, perform advanced techniques, and be the leaders in veterinary medicine. Located in the heart of the Blue Ridge Mountains, the peaks represent the height of our love for animals. The valleys symbolize the depths of our compassion for them. Together with our referring veterinary community, we reach far and wide to combine medical knowledge, technology, and kindness to provide exceptional care to our patients. It’s simply in our nature. We offer outstanding career opportunities to experienced emergency veterinarians, veterinary technicians, client liaisons, and other qualified professionals. Our ideal candidates share our commitment to providing exceptional medical care and customer service. As a Specialty Services Supervisor , you will lead by example, combining advanced technical skills with strong leadership and communication abilities. You will manage and mentor a team while balancing hands-on patient care, proactively solving challenges, and maintaining a calm, solution-focused approach in high-pressure situations. This role requires excellent multitasking, follow-through, and the ability to implement creative solutions that enhance both team performance and patient care. You will play a key role in fostering a positive, collaborative environment while ensuring the highest standards of specialty services.

Requirements

RVT or other licensing credentials required.
At least 2 years of experience in a lead or supervisory role.
Knowledge of Microsoft Office Products and Internet Explorer.
Handles stress well and keeps a positive attitude with clients and fellow employees.
Excels at conflict resolution and superb at problem solving.
Strong ability to multitask and anticipate needs.
Excellent communication with staff, and between staff, and upper management.
Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

Nice To Haves

Knowledge of Smartflow and ezyVet preferred.
Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

Responsibilities

Leadership & Supervision: Serve as a direct representative of the Specialty Services team, fostering a professional, collaborative, and safe work environment. Mediate conflicts, ensure staff follow policies, and maintain high standards of patient care.
Team Management: Oversee daily responsibilities of specialty staff, including task delegation, schedule coordination, and coverage for staffing gaps. Conduct regular check-ins, monthly performance reviews, and professional development assessments.
Technical Support: Provide hands-on support for specialty cases as needed, covering technical duties when necessary, and assist in implementing new protocols and policies.
Training & Development: Assist in creating, updating, and maintaining training programs, and support ongoing skill development and continuing education for staff.
Communication & Collaboration: Facilitate departmental meetings, engage with doctors for feedback, and coordinate with other supervisors and departments to ensure smooth workflow and high-quality patient care.
Operational Oversight: Maintain and update standard operating procedures (SOPs), contribute to hospital-wide cleaning schedules, and ensure adherence to all policies and procedures.