Veterinary Technician - ECC Supervisor

Rarebreed Veterinary Partners•Williston, VT

53d•$65,000 - $80,000•Onsite

About The Position

Burlington Emergency & Veterinary Specialists (BEVS) is seeking a skilled and compassionate Technician Supervisor to join our Emergency & Critical Care (ECC) team. This role requires schedule flexibility from week to week and will work rotating weekends. BEVS is Vermont's only 24/7 specialty and emergency animal hospital. We offer an unparalleled level of care, including expert emergency and critical care 24 hours a day, as well as advanced specialty services such as dentistry and oral surgery, internal medicine, neurology, ophthalmology, radioiodine therapy, and surgery. As a trusted partner to pet owners and referring veterinarians across the region, our team is committed to excellence in veterinary medicine and compassionate care. https://bevsvt.com/ The ECC Supervisor is responsible for leading, developing, and managing the Emergency Critical Care department. Their duties include coordinating with the team on workflow, emergency services, as well as overseeing training and continuing education. ECC Supervisor will perform scheduled employee reviews, timecard approvals, scheduling and disciplinary actions. The ECC Supervisor must demonstrate strong leadership qualities. They should have the ability to work with all departments and as a part of the management team help promote a positive and rewarding work environment. ECC Technician Supervisor Burlington Emergency and Veterinary Specialists in Williston, VT This will be a salaried role, target range is $65,000 - $80,000/year

Requirements

High school diploma or GED certificate.
3-5 years hands-on small animal handling experience
Successful completion of an accredited veterinary technician training program is preferred but is not required.
National certification is preferred but not required.
Identify problems with patients and report concerns to senior staff.
Ability to work efficiently and collaboratively in a fast-paced environment.
Ability to respond to changing situations in a flexible manner to meet current needs, reprioritizing work as necessary. Ability to take the initiative and make sound decisions/choices.
Knowledge and understanding of all internal BEVS policies and procedures and ability to reference them from appropriate systems and manuals.
Attend regular external CE. Attending all staff meetings relevant to the position.

Responsibilities

Supervise and manage employees in the ECC department, including performance reviews, feedback, and scheduling.
Interview, hire, onboard and schedule training for new and existing employees.
Manage department staffing, including paid time off and facilitating department coverage.
Address client concerns and facility resolution.
Ensure hospital policies, guidelines and recommendations are quickly communicated to the staff with adequate training.
In collaboration with the management team, update and create standard operating procedures.
Organize and conduct department meetings.
Identifying points of agreement and disagreement and assisting in finding mutually acceptable solutions.
Portray exemplary leadership and create a positive culture for staff to emulate.
Motivate the team to perform at their best and promote the BEVS mission and core values