About The Position

Northeast Animal Hospital is Hiring a Veterinary Receptionist! Are you outgoing, organized, and passionate about helping both pets and people? Northeast Animal Hospital is looking for a full-time Pet Care Coordinator to join our growing team! We’re a fast-paced, team-oriented hospital committed to providing exceptional care and client service. As a Pet Care Coordinator, you’ll be the welcoming face of our hospital—helping clients feel supported, guiding them through their visit, and keeping our schedule running smoothly. If you love staying busy, working with a great team, and making a difference every day, we’d love to meet you! Why Our Pet Care Coordinators Love Northeast Animal Hospital We're a busy, growing hospital where no two days are the same We have a friendly, supportive team that values collaboration and positivity Our hospital is committed to the highest standards in: Medicine Surgery Lodging Client service This is a role where you’ll truly be an essential part of the client and patient experience

Requirements

  • A friendly, outgoing personality and a true customer-service mindset
  • Strong organization skills with the ability to multitask in a fast-paced setting
  • Excellent communication skills (in person and on the phone)
  • Professionalism, reliability, and a team-first attitude
  • A love for animals and a desire to support their care through exceptional client service
  • Commitment to compassionate medicine and a great client experience

Nice To Haves

  • Veterinary receptionist/animal hospital experience preferred

Responsibilities

  • Greeting clients warmly and creating a positive first impression
  • Answering phones, responding to questions, and directing calls appropriately
  • Scheduling appointments efficiently and accurately
  • Supporting check-in/check-out processes and handling client requests
  • Communicating clearly with the medical team to support daily workflow
  • Keeping the front desk area organized, clean, and professional
  • Helping deliver outstanding client service every step of the way

Benefits

  • A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral bonus program
  • Health Insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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