Veterinary Receptionist - St. Petersburg, FL

Northeast Animal Hospital•St. Petersburg, FL

About The Position

Northeast Animal Hospital is Hiring a Veterinary Receptionist! Position Details Role: Veterinary Receptionist or Pet Care Coordinator Status: Full-time Salary: Negotiable and based on experience Schedule: Flexible 4-day work week Are you outgoing, organized, and passionate about helping both pets and people? Northeast Animal Hospital is looking for a full-time Pet Care Coordinator to join our growing team! We’re a fast-paced, team-oriented hospital committed to providing exceptional care and client service. As a Pet Care Coordinator, you’ll be the welcoming face of our hospital—helping clients feel supported, guiding them through their visit, and keeping our schedule running smoothly. If you love staying busy, working with a great team, and making a difference every day, we’d love to meet you! Why Our Pet Care Coordinators Love Northeast Animal Hospital We're a busy, growing hospital where no two days are the same We have a friendly, supportive team that values collaboration and positivity Our hospital is committed to the highest standards in: Medicine Surgery Lodging Client service This is a role where you’ll truly be an essential part of the client and patient experience What Our Pet Care Coordinators Bring A friendly, outgoing personality and a true customer-service mindset Strong organization skills with the ability to multitask in a fast-paced setting Excellent communication skills (in person and on the phone) Professionalism, reliability, and a team-first attitude Veterinary receptionist/animal hospital experience preferred A love for animals and a desire to support their care through exceptional client service Commitment to compassionate medicine and a great client experience What You’ll Do As our Pet Care Coordinator, you’ll help ensure a smooth and welcoming experience for every client, including: Greeting clients warmly and creating a positive first impression Answering phones, responding to questions, and directing calls appropriately Scheduling appointments efficiently and accurately Supporting check-in/check-out processes and handling client requests Communicating clearly with the medical team to support daily workflow Keeping the front desk area organized, clean, and professional Helping deliver outstanding client service every step of the way The Extras You’ll Actually Feel Flexibility that supports real work–life balance A clinic culture that celebrates your unique awesomeness Mentoring, growth, and frequent “thanks” — plus coffee runs, ice-cream breaks, and lunch on us Benefits You Can’t Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! If you’re looking for a role where you can stay busy, be part of a supportive hospital team, and make a difference every day—we’d love to hear from you. Apply today! Diversity, equity, and inclusion are core values at Northeast Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Requirements

A friendly, outgoing personality and a true customer-service mindset
Strong organization skills with the ability to multitask in a fast-paced setting
Excellent communication skills (in person and on the phone)
Professionalism, reliability, and a team-first attitude
A love for animals and a desire to support their care through exceptional client service
Commitment to compassionate medicine and a great client experience

Nice To Haves

Veterinary receptionist/animal hospital experience preferred

Responsibilities

Greeting clients warmly and creating a positive first impression
Answering phones, responding to questions, and directing calls appropriately
Scheduling appointments efficiently and accurately
Supporting check-in/check-out processes and handling client requests
Communicating clearly with the medical team to support daily workflow
Keeping the front desk area organized, clean, and professional
Helping deliver outstanding client service every step of the way

Benefits

A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program