Veterinary Receptionist
About The Position
BluePearl Pet Hospital in Queens, NY is seeking a compassionate, organized, and motivated Veterinary Receptionist to join our team! Schedule: Sunday - Wednesday, 2 PM - 11 PM Pay: $21. 50 - $29.50 + competitive shift differentials This pay band is dependent on experience and advancement through our competency assessment tool. We also offer competitive shift differential pay for eligible hours worked for nights and weekends. Shift differentials are based on a 4-hour minimum. For example: Mon – Fri: 6pm to 8am = $4.50 Shift Differential Sat & Sun: 8am to 6pm = $4.50 Shift Differential Sat & Sun: 6pm to 8am = $8.00 Shift Differential At BluePearl Pet Hospital, our Veterinary Receptionists are imperative to the success of our hospital. In this position, you are the first BluePearl Associate that the client sees. You will ensure that each client receives the care and attention that they need. You will need to be able to function calmly and compassionately in situations that can be very emotional and difficult for our clients.
Requirements
- Compassionate
- Organized
- Motivated
Responsibilities
- Greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement.
- Always offering a friendly smile, strong eye contact and an approachable demeanor.
- Be a compassionate listener.
- Speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.
- Assess immediately upon arrival each client’s rare need, as well as the pet’s general condition.
- Determine whether an emergency arrival is a “stat” versus “standard” emergency.
- Respond to non-patient calls or visitors and connect them to the appropriate team member.
- Responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.
- Offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.
- Serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.
Benefits
- Comprehensive medical, dental, vision, 401(k), PTO, paid parental leave, + more.
- Annual CE allowance, free training, and access to 2,000+ medical journals.
- Licensure, VTNE, and VTS support.
- Company-paid disability coverage.
- Mental health support, including 12 free therapy sessions annually.
- Pet insurance, associate discounts, scrub allowance, and referral bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
