Veterinary Receptionist - Jacksonville, FL

Jacksonville Community Pet Clinic - BeachJacksonville Beach, FL
3d

About The Position

Jacksonville Community Pet Clinic is Hiring a Veterinary Receptionist! Position Details Role: Veterinary Receptionist Status: Part-time Salary: Negotiable and based on experience Schedule: vailable during all opening hours as needed Are you passionate about animals and providing exceptional customer service? Join the Jacksonville Community Pet Clinic team as a Veterinary Receptionist. We are seeking a detail-oriented, compassionate individual to serve as the first point of contact for our clients and their beloved pets. Responsibilities: Greet clients warmly and provide outstanding customer service Schedule appointments and manage client communications Answer phone calls, texts and emails, addressing client questions and concerns Process payments, update client records, and maintain a welcoming reception area Collaborate with veterinarians and veterinary technicians to ensure smooth clinic operations Qualifications: Strong communication and interpersonal skills Ability to multitask and work in a fast-paced environment Previous experience in a customer service role (veterinary experience preferred) Proficiency with computers and office management systems Passion for animal care and client service Evening and alternating Saturday shifts required Benefits of Joining Our Team: Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join us and help us continue to provide top-notch care to our clients and their pets! If you are enthusiastic, organized, and ready to make a difference in the lives of animals and their owners, we would love to hear from you! Apply today to become part of the Jacksonville Community Pet Clinic family! Diversity, equity, and inclusion are core values at Jacksonville Community Pet Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Requirements

  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Previous experience in a customer service role (veterinary experience preferred)
  • Proficiency with computers and office management systems
  • Passion for animal care and client service
  • Evening and alternating Saturday shifts required

Nice To Haves

  • Previous experience in a customer service role (veterinary experience preferred)

Responsibilities

  • Greet clients warmly and provide outstanding customer service
  • Schedule appointments and manage client communications
  • Answer phone calls, texts and emails, addressing client questions and concerns
  • Process payments, update client records, and maintain a welcoming reception area
  • Collaborate with veterinarians and veterinary technicians to ensure smooth clinic operations

Benefits

  • A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral bonus program
  • Health Insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program
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