Veterinary Receptionist - Auburn, GA

Vetcor•Auburn, GA

About The Position

Auburn Animal Hospital is Hiring a Client Care Rockstar! Auburn Animal Hospital is looking for a Veterinary Receptionist to join our amazing team! We are passionate about providing the highest standards of patient care and believe that caring for our patients starts with caring for each other. Our goal is to foster a positive, collaborative workplace where everyone feels valued, supported, and inspired to grow. We pride ourselves on practicing exceptional medicine with exceptional people. At Auburn Animal Hospital, you’ll enjoy consistent scheduling, a healthy work-life balance, and a culture that celebrates your unique awesomeness.

Requirements

Confidence handling high call volume and juggling competing priorities
Compassionate communication skills, especially in sensitive or emotional situations
Comfortable collecting payments, processing invoices, and discussing estimates
Ability to explain basic services, policies, and next steps clearly to clients
Strong problem-solving skills and the ability to handle client concerns with empathy

Nice To Haves

Familiarity with veterinary terminology and hospital workflows (preferred)

Responsibilities

Help the team with tasks as needed to keep the day running smoothly
Manage medical record requests, reminders, and basic administrative tasks
Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to voicemails promptly
Schedule appointments and manage a multi-doctor calendar efficiently
Check patients in/out and ensure accurate client and patient information
Collect payments, process invoices, and review estimates with clients
Communicate hospital policies, pricing, and service information clearly

Benefits

Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program