Veterinary Receptionist
About The Position
Join the VCA Herndon Reston Animal Hospital Team! Location: 5 00 Elden St, Herndon, VA 20170 VCA Herndon-Reston Animal Hospital has been serving the community with compassionate veterinary care for over 30 years. We are proudly AAHA accredited and work in partnership with several local animal rescues and K9 law enforcement officers to keep the community safe and cared for. We are eager to welcome a Experienced Client Service Representative full time! This individual will utilize their knowledge and cultivate new skills while collaborating with a team of like-minded professionals. Among the reasons to consider joining VCA Herndon Reston We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team! Leadership opportunities Access to the people and financial resources of a large veterinary community WOOF University, offering abundant of training in a variety of topics Generous employee pet care discounts Opportunities to give back through strong Shelter partnerships and VCA Charities VCA adds value to your compensation package with the following: Competitive wage Medical, Dental & Vision insurance Opportunity to teach and mentor 401(k) Free wellness subscriptions (Head Space) Life and Long Term Disability insurance Paid Parental leave Why We Need You As the face of VCA Herndon Reston, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.
Responsibilities
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
Benefits
- Medical, Dental & Vision insurance
- Opportunity to teach and mentor
- 401(k)
- Free wellness subscriptions (Head Space)
- Life and Long Term Disability insurance
- Paid Parental leave
- paid vacation/sick days
- generous employee pet discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
