Experienced Veterinary Receptionist

Nease Animal Hospital•St. Augustine, FL

10d•$16 - $18•Onsite

About The Position

Nease Animal Hospital is a thriving, well-established small animal practice located in beautiful St. Augustine, Florida. With 2 dedicated doctors and a fast-paced, team-oriented environment, we’re proud to serve quality care to the pets of St. Augustine, Nocatee, Ponte Vedra, and Twin Creeks. Our clients love us ( just check out our glowing online reviews! ) because we combine top-notch veterinary medicine with a genuinely friendly, compassionate approach. We allow room for modern medical practice to work alongside holistic and Traditional Chine Medicine techniques. As we continue to grow, we’re looking for passionate veterinary professionals to join our close-knit team and help us care for even more pets and their people. We offer a wide range of services to ensure comprehensive care for our patients, including: Preventive & wellness care Holistic services such as acupuncture Nutritional counseling Dentistry and soft tissue surgeries Behavioral management appointments And so much more! We believe in work-life balance, which is why we're open Monday through Friday, 7 a.m. to 5 p.m., with weekends off to enjoy everything Florida has to offer. Whether you're looking for a supportive place to grow your career or a welcoming team that feels like family, Nease Animal Hospital might just be your perfect fit! To learn more about us click Nease Animal Hospital Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Requirements

Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

Maintain the visual appeal or the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes
Must be able to withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)