Veterinary Receptionist

Levittown Animal Hospital • Levittown, NY

12d • $17 - $19 • Onsite

About The Position

Levittown Animal Hospital is expanding! With the recent addition of two new veterinarians, we're hiring a part-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties—it’s about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. No Experience? No Problem! We welcome individuals who are passionate about animal care and eager to learn. At Levittown Animal Hospital, we provide hands-on training for the right candidate, so you can grow your skills, gain experience, and become an essential part of our veterinary team.

Requirements

• Previous experience in a veterinary setting is a plus, but we’re happy to train the right candidate who is eager to learn.
• Basic knowledge of veterinary terminology and procedures preferred
• Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
• Ability to maintain a calm, professional, and positive demeanor

Nice To Haves

• Previous experience in a veterinary setting
• Basic knowledge of veterinary terminology and procedures

Responsibilities

• Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
• Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
• Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
• Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
• Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
• Create a welcoming space: Help maintain a clean, organized, and client-ready environment—including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.

Benefits

• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today
• Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
• Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you’re aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
• Annual Uniform Allowance to help you feel comfortable and professional on the job.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed