Veterinary Receptionist

Gentle Care Animal Hospital•Lawrence, KS

10d

About The Position

At Gentle Care Animal Hospital , we value laughter, collaboration, and going the extra mile to make sure both pets and their families feel at home. Whether it’s a pet’s first visit, a check-up, or offering compassionate end-of-life care, our team treats each pet like family . From furry friends to feathered companions and scaly reptiles, we have a loyal patient base for those who love working with exotics. With big things on the horizon—new signage and exciting improvements to the practice—we’re focused on continuing to create a positive, lasting impact for our clients and their pets. We are proud to provide a comprehensive range of veterinary services, from preventive care and wellness exams to internal medicine, surgery, and dental care. We have the latest in equipment and technology to provide exceptional treatment to our patients. In addition to 3 exam rooms and a comfort room, we are equipped with: Dental & Full Body Digital X-ray Ultrasound Orthopedic Equipment Cold Laser If you thrive in a fast-paced, supportive environment and are passionate about making a difference at every stage of a pet’s life, we’d love for you to join us and be part of something truly special. Learn More About Our Hospital! Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Requirements

Compassionate
Calm
Team Player
Multi-Tasker
Strong Communicator
Highly organized
Possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset

Nice To Haves

Experienced Receptionist with a minimum of 1-year veterinary experience preferred

Responsibilities

Maintain the visual appeal or the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Must be comfortable with various medical outcomes
Must be able to withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)