Veterinary Receptionist
About The Position
Sangaree Animal Hospital at Cane Bay is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. As you join our mission, expect to be supported in your work and home life with: A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities Employee pet discount because we know your pets are family, too. Salary: $15 - $20 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: Monday, Tuesday, Wednesday, and Friday, 7:50 AM – 5:45 PM, and rotating Saturdays . About Sangaree Animal Hospital at Cane Bay Opened in 2014, Sangaree Animal Hospital at Cane Bay, is one of Summerville's leading veterinary practices. Led by Dr. Haley Webster, our state-of-the-art Cane Bay location provides primary care services for dogs and cats. Together with the original, award-winning Main Street location, Sangaree Animal Hospital offers a wide array of basic and advanced treatment options for pet owners.
Requirements
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Nice To Haves
- Previous experience as a veterinary receptionist or medical office assistant preferred
Responsibilities
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Benefits
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
- Employee pet discount because we know your pets are family, too.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
